#1 Power Chevrolet Buick GMC

Best experience I have ever had, from salesperson, Nate to Finance, Coach. Highly recommend this dealership for your car buying experience to Finance, Coach. Highly recommend this dealership for your car buying experience More

Nothing but Liars here shoppers! ! I'm 56 and this is my first review ever, as I am just Livid over my experience with this dishonest staff. I was looking to purchase a 2017 grey Buic ! I'm 56 and this is my first review ever, as I am just Livid over my experience with this dishonest staff. I was looking to purchase a 2017 grey Buick Lacrosse Essence with just under 12k (Still for sale). Pictures provided were taken in the dealership showroom and the car looked nice, as it should. My contact began with Tony Barakat per phone conversation, and he seemed to be nice and helpful over the phone. I asked him specifically about the condition of the body-paint and tires, as I live 5.5 hours away. He said the car was "like new" with no issues. We negotiated on the car and I told him I would be there Saturday 5-13-23 with cash in hand, he said he would have the car ready. My Dad and I left early and arrived when I promised Tony. It was raining so the car was inside the showroom, but no one bothered to at least dry it off, Wow! I was immediately drawn towards the driver's front fender with bad paint and body work, horrible at best! It got worse from there, as the whole driver's side had Tried to be repaired by an incompetent Body Shop. The front door actually scraped the front fender when opening! The rear quarter panel was horrible also! This was all pointed out to Tony, as he Acted clueless. He said he wasn't really that knowledgeable about cars and claimed he had no idea. He did agree that it was very bad, or course it was! Stevie Wonder could have seen this attempted cover up. Tony finally got Mark "coach" Asher to assist. What a joke that was! He was nothing but lies and blaming others. First he blamed their detail guy because he didn't say anything-Right, then he said they just got the car-Not- they have had it for sale over a month, then he said this was the first time the car has been inside-Liar-All the pictures were from inside the dealership, then he said something about buffing areas out-Wow!- We are talking about $3000+ to correct the shabby work, On and on with this guy! I was willing to Still negotiate, as I am a car guy with skills or know where to take the car for repair correctly. I told Mark we weren't even close on price anymore obviously, he said he could take a couple hundred off! I was so upset and explained everything including our 12 hour round trip, he could care less, my Dad and I kept our cool and left-horrible experience and still can't believe it happened. No attempt was made to negotiate or compensate for their dishonesty-UNREAL! My gut tells me they bought the car locally with damage, had their "body shop" screw it up and trying to pull a fast one on a customer. This is why the car shows a Clean Carfax, but it is NOT trust me! They have been aware of this and bold face lying to the consumer and Carfax. This is the reason they have had the car for 30+days. SHOPPERS BEWARE!! This experience is not worthy of a 1 star rating. More

Great customer service and knowledge technicians. When you ask questions about your vehicle, the staff always has clear and detailed answers. When you ask questions about your vehicle, the staff always has clear and detailed answers. More

I have been a customer of Power for over 6 years and my experience has always been satisfactory including this last time. experience has always been satisfactory including this last time. More

We received excellent service at this dealership. Our salesman Nic Cornell worked hard to find our new vehicle. Wouldn’t change anything about our experience. salesman Nic Cornell worked hard to find our new vehicle. Wouldn’t change anything about our experience. More

Excellent dealership and amazing service with John Boswell. He asked me what I was interested in and worked with me to accomplish my vehicle goals. I would absolutely work with John and recommend Po Boswell. He asked me what I was interested in and worked with me to accomplish my vehicle goals. I would absolutely work with John and recommend Power GM to others in the future. Keep up the great work! More

Friendly and courteous, easy to set up an appointment. Explained everything that was done to vehicle and informed me of techs assessment of my truck! Explained everything that was done to vehicle and informed me of techs assessment of my truck! More

Came from out of state to get a particular truck and had one of the best dealership experiences ever. Super friendly extremely knowledgeable and worked hard to get me where I needed to be! Highly recommend one of the best dealership experiences ever. Super friendly extremely knowledgeable and worked hard to get me where I needed to be! Highly recommend and will buy my next truck from here 100% More

Great experience even from out of state! My current lease was nearing the end and I had started my search for the next vehicle early on. After months of searching I finally came across the ex My current lease was nearing the end and I had started my search for the next vehicle early on. After months of searching I finally came across the exact vehicle searching online at Power GM in East Liverpool. When I say exact, I mean the exact thing down to every last option I wanted. I happen to live out of state, but I had to have this truck. I worked with Jacob "Jake" Falkner to iron out the deal I wanted. It was an easy process as they had the exact truck I wanted, and they met the lease terms I was looking for. The paperwork that was priority over-nighted both ways (at no cost) was clearly labeled for me to complete even though I never stepped foot into the dealership. Delivery was handled out of pocket using their (and now my highly) recommended vehicle transporter. The truck was delivered far faster than I had anticipated and working with Jake was simply fantastic. He was professional through and through, and made this the smoothest leasing experience I have ever had, even better than when I leased my previous truck from my neighbor who owned their own GM Dealership. If you are in the market for a new vehicle give the team at Power Chevrolet Buick GMC the opportunity to win your business. You will not be disappointed! More

worst dealership ever Come on wouldn't you expect a dealership to return calls or answer messages not this one. I have never in my life seen a dealership or an owner of a Come on wouldn't you expect a dealership to return calls or answer messages not this one. I have never in my life seen a dealership or an owner of a dealership care less about customers then this one. People need to read some of these reveiws and avoid this dealership. You might get waited on if you go and buy a car but don't expect anything ever passed that point they have gm and sales managers and not one can correct anything and the owner of this dealership is worst then them and thats hard to belevie but its true. And if you ever need proof let me know can post pics and other stuff. Hope that people read and take my advise go elsewhere where owner cares about customer if you think this dealership cares ask them to speak to owner for any reason and he'll never call you answer any calls must be a real nice guy huh? More