Read Reviews Perth Kia

Perth Kia

Perth Kia

25 Dufferin Street
Perth, Ontario K7H 3B3

Canada


Sales: (613) 326-0023
Service: (613) 326-0023

Perth Kia
Manufacturer: Kia

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 35 reviews

4.8

4.8 out of 5

76 lifetime reviews

Perth Kia

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Certified: Perth Kia

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Perth Kia has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Perth Kia

Perth Kia, one of Kia's newest dealerships in Eastern Ontario. Perth Kia is now owned and operated by Fern Turpin. The Turpin family have been in the car business for over 60 years, having had GM, Saturn, Saab and Suzuki franchises. Kia, one of Canada's fastest growing and most exciting New Car Franchise, continues to break all expectations for sales and customer service. Perth Kia is built on the principal that the customer always comes first! Come Vist Perth Kia, just 25 minutes from Carleton Place, in Perth Ontario, Lanark County.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 1:00 PM

Sunday: Closed


Our Amenities

Customer Lounge Area Parts Store
After Hours Drop-Off Pet Friendly
Free Coffee Shuttle Service
Free WiFi Vending Machines

Adrienne45
6/14/2013 6:48:48 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

I was looking for a new vehicle to replace my old 2005 Matrix. I had not considered a Kia but then decided to test drive a Sportage, on a mechanic's recommendation. The Kia salesman Mike introduced me to the Kia Rondo. Took a used 2012 model for a test drive. I knew right away that this Ex model would be a good fit. We bartered for a good deal for me and it worked out very well. I did enjoy driving the Sportage but found that it was a bit out of my price range, Mike made a stressful experience less stressful and I am very happy with the vehicle, I did not get the colour I wanted but then in my 40 plus years of driving I have never had the colour I want.....I usually learn to like the colours. Thank you Mike and Kia Motors.
J.L.

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whompus
5/26/2013 8:12:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
Cory RatcliffeCory Ratcliffe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

Service was excellent , They made sure i was taken care of and that everything was ready to go . no hucups or hang ups.

I would reccemend them anyday.

Thanks

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sensfan
5/21/2013 6:25:27 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Terry KoeslagTerry Koeslag
Mike PetersMike Peters
Austin PetersAustin Peters
Cory RatcliffeCory Ratcliffe
Fern TurpinFern Turpin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

We purchased our KIA at another dealer, however, we decided to have our KIA serviced at this dealer. It was the best decision regarding car service that we ever made. It was so great, that we traded in our 2011 KIA SOUL on another, more suitable 2013 KIA - Forte 5. The whole experience was so easy and friendly. We had gone in to have a road hazard repair on our SOUL and decided to test drive a vehicle in the meantime. Needless to say, we bought the Forte 5. The "number crunching" on the trade was effortless, no dickering was required. Cory, Mike and Fern make it fun to buy a car. Terry and Austen are great advisors on the service side. We are very happy with the whole experience.

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cooperwayne
5/18/2013 10:20:39 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

Out of the 3-4 we visited for Kia/Hyundai, this dealership, and Mike Peters was the most professional, friendly and most importantly the most knowledgeable about the vehicle.. we were given all the answers we needed and were never pressured. We left knowing we would probably return to purchase a vehicle from Perth Kia.. and Mike..

The Coopers

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lilwest
5/11/2013 11:00:21 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
Cory RatcliffeCory Ratcliffe
Fern TurpinFern Turpin
  • Customer Service:

    4
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Perth Kia:

All the employees were very helpful and friendly, taking the time to thoroughly explain how to use the many features on the new Rhondo. The deal which included test driving various models, negotiating a trade, acquiring new license plates, and completing all necessary paper work, took about 5 hours and I was on the road with my new vehicle. I would definitely go to this dealership again. Thanks Perth Kia.

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revolution
4/20/2013 3:47:55 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
Fern TurpinFern Turpin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

Honest and knowledgeable. Both sales reprsentatives were professional and friendly. I helped my mother-in-law purchase a car from Perth Kia and the experience was no nonsense and we all worked quickly to make a sale and buy the right car for the right price for her. I may switch from my current Subaru as a result of this transaction. Thank you Mike and Fern. It was a pleasure doing business with you both!

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dexterbig
4/16/2013 5:25:59 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
Austin PetersAustin Peters
Cory RatcliffeCory Ratcliffe
Fern TurpinFern Turpin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

Everyone at Perth Kia is friendly,and displays great customer service in both service and sales. They express a genuine concern for their customers.
It has been our experience that the service department does a great job in keeping our vehicle safe. Austin, the service consultant is very personable and friendly.
Most recently we purchased a 2013 Sorento. We were extremely pleased with the customer service given by the sales staff.
Mike and Cory were both supportive and imformative . We certainly were most appreciative and will recommend this dealership.
,

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klingerd
4/10/2013 6:35:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Cory RatcliffeCory Ratcliffe
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

This was one of the most enjoyable and easy to complete car sales I have ever been involved with. I first discovered the dealership online and the prices were very competitive. Initial email communications were polite but not pushy. Our experience at the dealership was equally rewarding. All of the staff took time to say hello and we got the sense that the sales team enjoy working together. They worked hard to meet our needs and have continued to make sure the car is providing trouble free service. For those living in the bigger nearby cities (Ottawa, Kingston), I would suggest you try Perth Kia for your purchase. It seems to be a case in which smaller is truly better.

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johnsowa
4/6/2013 9:10:08 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike PetersMike Peters
Austin PetersAustin Peters
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Perth Kia:

Knowledgable staff who genuinely care about doing what's right. They do what they say they are going to do - a rare occurence in this day and age

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soniamailhot123
4/5/2013 5:33:02 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Fern TurpinFern Turpin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Perth Kia:

Kia Perth was gone above and beyond, demonstrating superior customer service, attaining a used engine for my Sedona and installing it. I was kept updated at all times as to the progress being made with my vehicle, including pictures of the engine being put in as well as video of the vehicle coming back to life! To add to the work ordered on the vehicle, my Sedona was completely cleaned out and detailed. Fern was very sensitive to the stress I had been under during my ordeal and was able to make a negative experience with another dealership, a lot more positive. I would highly recommend Kia Perth to anyone looking to purchase a Kia, regardless of the distance to get there!

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