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Pellegrino Auto Sales
Batavia, NY
681 Reviews
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Showing 681 reviews
February 28, 2024
I started out just going to look at a vehicle to see its condition and if I wanted to buy it. Well then I went in to see a sales person and low and behold I met the best sales person I have ever dealt with condition and if I wanted to buy it. Well then I went in to see a sales person and low and behold I met the best sales person I have ever dealt with Brad T. My experience dealing with Brad and Pellegrino Auto Sales was nothing but Sensational!! The individuals I had the opportunity of meeting while making my deal were awesum and so very friendly it amazed me. They honestly work for the customer and not just for themselves as do other dealerships, it was a very pleasing experience when I bought my new to me used car. Thanks to all who made this possible at Pellegrino's :)) More
by ejackett3738
Employees Worked With
Steve Hackett (service), Billy in the auto shop, Guy Pellegrino, Melissa Geissler, Bradley Trzecieski
Helpful May 09, 2023
The service agreement is the last form you sign. It's designed that way. If you don't lock into your bi annual service at their shop, you will not be granted the powertrain warranty, even if you hav It's designed that way. If you don't lock into your bi annual service at their shop, you will not be granted the powertrain warranty, even if you have a service shop closer that you'd prefer to take the vehicle to. The website does not specify that and the price will and has increased without warning. For a service that costs under $80 elsewhere, this dealership charges $129.95. December 2022 the price was $79.95. Materials have not increased enough to justify this jump in REQUIRED service. Pay it or kiss your warranty goodbye. NOTHING prevents this price from rising. There is no cap and the competition charges less. Overall, wanting to have my vehicle serviced by my own mechanic under the right to repair, is paramount. He is 3 miles from my home.Being at the mercy of this dealership's decision to raise this cost anytime they want, is not the primary issue here ! A powertrain warranty written by a third party (as in this case) should be honored as long as the vehicle is serviced by a certified shop, anywhere !! What if the car purchaser lives an hour away from their 1 of 3 service shops ? Too bad ! Your problem not theirs. More
by TC
Employees Worked With
Bradley Trzecieski
April 27, 2023
Mark Haltzman is the best of the best salespeople I’ve ever encountered This is my second truck with him and his professionalism and care is stellar! I recommend Mark to everyone and will continue to refe ever encountered This is my second truck with him and his professionalism and care is stellar! I recommend Mark to everyone and will continue to refer business to him and Pellegrino Buick GMC! More
by greenbergerp
Employees Worked With
Mark Haltzman
December 11, 2022
They were very pleasant to deal with,this is our 2nd vehicle purchased from them,they have always taken care of us and back there vehicles very well. vehicle purchased from them,they have always taken care of us and back there vehicles very well. More
by Rickstoneham
Employees Worked With
Joe Pellegrino
December 09, 2022
My fiance and I came in needing a good car but we didn't know where to start. Brian helped us every step of the way, and took his time to explain everything to us. I am very appreciative of Brian's patience know where to start. Brian helped us every step of the way, and took his time to explain everything to us. I am very appreciative of Brian's patience and guidance! Would definitely recommend Pelligrinos and Brian to anyone and everyone! More
by Mikaylaikeler01
Employees Worked With
Brian Jackson
November 14, 2022
Joe was fabulous and went above and beyond with helping me finance this vehicle. Thank you so much for your kindness. I would defiantly recommend anyone to Pellegrino auto sales. me finance this vehicle. Thank you so much for your kindness. I would defiantly recommend anyone to Pellegrino auto sales. More
by Brittanylehouillier7
Employees Worked With
Joe Pellegrino
November 03, 2022
I wrote a review yesterday and the review was a hugh misunderstanding. Guy Pellegrino contacted me yesterday afternoon and explained what happened. I need to apoligize for this misunderstanding and m misunderstanding. Guy Pellegrino contacted me yesterday afternoon and explained what happened. I need to apoligize for this misunderstanding and make it clear that everything is ok with Pellegrino Auto sales and I. Yesterdays review should be removed Sincerely, Jonboobacon971 More
by jonboobacon971
Employees Worked With
Guy Pellegrino, Brian Jackson
October 26, 2022
We have bought two vehicles now with Joe from pellegrino. He is very easy to deal with and a down to earth guy. The first vehicle had some issues but over the course of 3 years their service department alwa He is very easy to deal with and a down to earth guy. The first vehicle had some issues but over the course of 3 years their service department always took care of us. They stood by the warranty. Above and beyond actually. Three transmissions and multiple sensors. We paid out of pocket for one but the next day we drove it, it stalled again. So they did the next two at no cost. I don't think they had to do that. They've also provided a loaner vehicle whenever needed. We will continue to bring our business here. More
by p.landry90
Employees Worked With
Roscoe , Joe Pellegrino
