Paul Conte Cadillac
Freeport, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The waiting area in their service department is clean and always has coffee and bagels. always has coffee and bagels. More
I always get great service and care from this team. They always assist me even when I don’t have an appointment. They always assist me even when I don’t have an appointment. More
I feel that they listen to my concerns and explain the solutions clearly. I feel appreciated and that my business matters. solutions clearly. I feel appreciated and that my business matters. More
Not a lux showroom but excellent personnel and very patient with a Blackwing customer who needed to test both manual and automatic versions. patient with a Blackwing customer who needed to test both manual and automatic versions. More
Not done work wasting my time I order my car radio I already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we already diagnose from another place I know I need new car radio but thay ask first we check I leave my car over there thay and after that call me we check you need new car radio I told him I know that and thay ask me we order your radio you took your car tomorrow but next day thay call me and tell me your radio did not come today then I ask him please give me my car back because I am taxi driver I had permanent customer if I not pick up that guys then I lost my job when you guys get radio you can call me and fix it after the guys Ryan told. Me ok your car is ready and you take it when I am going to place for getting car Ryan is not over there cashiers told me Ryan leave 4:00 pm and I ask I am hare to pick up my car then thay give me bill 542$ I am shocked I ask him 542$ for what and thay ask me it’s labor for open your car radio check and put back I am shocked because I already know I need new radio but I was forced to get my car because of my job then I pay without any reason 542$ thay not do anything my car give me back as it is it was my first and bad experience but thanks for lesson and I never go back that place even I bought my car from there i checked my car radio to empire Cadillac that charge me 200$ and ask me you need new radio but thay can’t have early that’s why I am going to Paul conte but thay charge me 542$ without doing anything so thanks More
What a great customer experience the sales staff was knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its knowledgeable and professional and patient. They went over every aspect of the transaction and then went over every detail about the car and all its features. I highly recommend them.. both Frank and Frankie went above and beyond and made the transaction very easy and seamless More
The tire rotation not done. It supposed to be done with the oil change but they missed it. It supposed to be done with the oil change but they missed it. More
John was excellent. Had a brand new Lyriq as a loaner.The entire process vent very smoothly. Had a brand new Lyriq as a loaner.The entire process vent very smoothly. More
Sam was very helpful and informative when deciding what my next car was going to be. He explained the Cadillac app and all the services I would be receiving when getting a Cadillac. He followed up days aft my next car was going to be. He explained the Cadillac app and all the services I would be receiving when getting a Cadillac. He followed up days after as well and is willing to answer any future questions I have More
As long as I keep driving Cadillacs, I will continue to get them from Paul Conte. The sales staff makes every purchase a breeze and the service dept is just as accommodating. get them from Paul Conte. The sales staff makes every purchase a breeze and the service dept is just as accommodating. More