Patterson Chrysler Dodge Jeep

This was the worse buying experience I have ever had. The salesman convince me to come back up there that he had what I needed and they would increase the value on my Jaguar trade in. When I arrived he s The salesman convince me to come back up there that he had what I needed and they would increase the value on my Jaguar trade in. When I arrived he shown me an electric vehicle I was not interested in the least. He told me he could get the gas version of this, new. He pushed for me to agree to purchase sight unseen. Since it was new and what I was looking for I agreed so he could then run the numbers. He confirmed the trade in offered and the price. When he came back after singing my credit…… the numbers changed. Told me it was because they didn’t have the car on the lot. Also, he dropped my trade in value by over $2000. We walked. This was a crooked and sleezy experience. I drove to Dallas, got the exact car I wanted in the exact color. Got way more for my Jaguar trade in and got all the features…… for a lower price than the one this guy was trying to sell me with less features. No one made any effort to correct this. The online contact is automated. They’ve ignored every single contact I’ve made. The manager is a joke and the salesman is pushy liar. We’ve dealt with other Patterson dealerships but because of this experience…. I will never step foot in another Patterson owned dealership. If this is what Patterson is ok with representing them, I have no use for them. More

Great experience! Jeff Chevalier was very knowledgeable of the RAM Trucks in the year model and price range that I was looking for. I called prior to arriving and he had all of the information ready to go. of the RAM Trucks in the year model and price range that I was looking for. I called prior to arriving and he had all of the information ready to go. No pressure or hassle and the rest of the staff were friendly and professional. Thanks. More

Disgusted Worst experience ever. They gave OTD price and then upped it $800 when time to sign papers. We walked. They called us to ‘make it right’ promises to f Worst experience ever. They gave OTD price and then upped it $800 when time to sign papers. We walked. They called us to ‘make it right’ promises to fill the tank, and have a Yukon loaner while they fixed some interior issues following Monday. Didn’t fill tank until asking 3 times, gave us a tiny loaner car that smelt like cat and vomit-had to drive with windows down gagging. When they called because it was finished, it wasn’t, and I wasn’t getting back in smelly car, they offered no help or a different car when I asked for both, so I had to call for a friend to come pick me up. It was a JOKE. I was nice and civil but very clear that I’d never be stepping in a Patterson establishment ever again. I’m still disgusted. More

GM owner switches to Dodge I have always been a GM owner. I owned my first GM truck when I was 16 years old. I am now 56. I just purchased my first new RAM truck from Patterson’ I have always been a GM owner. I owned my first GM truck when I was 16 years old. I am now 56. I just purchased my first new RAM truck from Patterson’s because of the life time power train warranty. I could not be happier with my off road 2500 4 x 4! More

Nov 11 purchase Our deal went fast and was satisfactory, Suzanne Willis was well informed, anxious to help and certainly knows her profucts, we will be sure to recom Our deal went fast and was satisfactory, Suzanne Willis was well informed, anxious to help and certainly knows her profucts, we will be sure to recommend to others. More

Great buying experience We traded a used Jeep for a new model and found the exact one we were looking for. The staff were friendly and professional. Great product and great s We traded a used Jeep for a new model and found the exact one we were looking for. The staff were friendly and professional. Great product and great staff! More

GREATEST JEEP STAFF IN TEXAS!!! Bought my 2014 Jeep Willy's Wheeler from Rickey there at Patterson. Great deal, easy finance options and in and out quickly so I could go and enjoy my Bought my 2014 Jeep Willy's Wheeler from Rickey there at Patterson. Great deal, easy finance options and in and out quickly so I could go and enjoy my new Jeep! More

Service Department is Expensive!!! They charged $225 each for O2 sensors + labor and according to online estimates it should have been $135 each including parts and labor. They also re They charged $225 each for O2 sensors + labor and according to online estimates it should have been $135 each including parts and labor. They also recommended a bunch of filter changes and flushes that were over priced as well. The crowning blow was they would not do factory recall work required by Dodge if they weren't going to change the over priced O2 sensors. Ended up with an almost $900 bill for O2 sensors and fuel filters. They are lucky they were dealing with my son and not me. They wouldn't have done any work if I had been there from the start. More

Not professional whatsoever! Crooks!! I traded in a brand new 2015 Tahoe on a piece of crap 2013 BmW that they talked me into. I've never dealt with cars before this all happend because my I traded in a brand new 2015 Tahoe on a piece of crap 2013 BmW that they talked me into. I've never dealt with cars before this all happend because my husband and I were going through a divorce. Once I did the trade I realized I screwed up and lost a lot of money. The motor on the BMW is messed up! I tried calling this dealership for a week and they ignored mine and my husbands call! When I finally talked to the manager RIckey he admitted that they ignored my calls I told him all I wanted was my Tahoe back and I was willing to pay more for it, but they wanted me to pay $14,000 more than what I owed on it & $6,000 more than what they gave me for it! Yeah they pulled a real good one on me! When I talked to Ricky a week later they lied to me and told me they sold my Tahoe the day before when I've been calling all week and they knew I wanted it back! It was there that same day before he claimed he sold it. Very unprofessional & rude people! I do not recommend you buy from them! This took place at the other dealership of there's the dodge one! I dealt with Cole he sold me the car & the owner did nothing! I didn't expect to pay what I owed I knew I was going to come out of pocket more but $14,000? They have lost their xxxx mind! Also they were offering me 23,000 for the BMW when I paid 29,000 & have not even put 100 miles on it! I was also trying to get a cosigner when I bought the car & they talked me out of it! More