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Patriot Chrysler Dodge Jeep Ram of McAlester

McAlester, OK

4.5
264 Reviews
Here at Patriot Chrysler Dodge Jeep Ram of McAlester, we are not only passionate about our new and used Chrysler, Dodge, Jeep or RAM model lineup, but we are extremely dedicated to providing top-notch customer service to our Okmulgee, Stigler, Ada OK, Checotah area customers as well. Whether you have a specific model in mind or not, we here at Patriot Chrysler Dodge Jeep Ram of McAlester will help you make a highly informed decision through every step of the buying process.
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916 S George Nigh Expy

McAlester, OK

74501

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Showing 264 reviews

May 18, 2024

Bought vehicle online. When it was delivered there was body and wheel damage that was not disclosed by the dealer or Carfax. Extremely unsatisfied. More

by heyjoe2225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wade Oss
2.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024 -

Patriot Chrysler Dodge Jeep Ram of McAlester responded

Mr Joe, this statement is partly true. We did deliver a used vehicle that had a small scratch on a wheel. Upon receiving the truck, you looked it over to find any issues and let us know immediately about your wheel. We immediately handled and agreed to send $200 for the Scratch to be repaired. Approx 12 days later you reached out stating the bumper was dented up. We immediately fixed the wheel that was noticed… but we cannot cover any damage that happened after the purchase… especially 12 days. I find it Very unlikely that you noticed the small scuff on the wheel upon looking truck over but not the dent in truck/bumper… especially for almost two weeks. We do have the exact dates documented. I believe It was 11 days. It is very likely however that this happened while you had it parked somewhere in that 11 day timeframe. I apologize for us not being able to earn a better review… we strive to maintain a good reputation as you can see from our reviews. Thank you for your business… and have a Great year!

May 17, 2024

The service department has always been friendly and keeping me informed on what services I need. More

by fastbreakbb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shieldnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

They got me in and out really fast. Explained all issues on my truck with me. Very courteous and helpful. I would recommend them to anyone. More

by dnomyar102966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Chumley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Dealer took forever to work on a simple problem. Car was towed there where it sat for 5 business days without an answer. Had to go in and speak to the general manager to get anything done just to ge More

by ccampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred- service advisor, Jeff- mechanic
May 15, 2024

Patriot has blessed me with 2 cars this year. The service was Top Notch! From Shane to the delivery guy! Shane has helped our family with the purchase of several vehicles this year and He’s The More

by genahamilton64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Great place to purchase your first vehicle great service good staff members definitely recommend patriot More

by stanley.hamilton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred
May 13, 2024

Fast and friendly service every time I go there. Great place to buy and maintain your vehicle More

by SROBERDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 12, 2024

Diagnosed and repaired properly the first time I took the car in to be looked at. More

by kathy22white
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Britney in Service
May 11, 2024

I will keep coming back. The service is great, and I like the personal that are there. More

by joesamc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Durossette
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Great staff and service department, all are friendly and very helpful with all my questions. More

by markmcgehee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Shieldnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
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