My wife and I decided we needed a second car with our growing family commitments. We were considering a Hyundai so we stopped into Pathway to "kick the tires", so to speak. The moment we walked into the door, we were greeted warmly with a smile by Devon. We kind of had an idea of what model of care we wanted and Devon listened to us as my wife and I explained what we looking for (model, key features, etc.). He understood that we were pretty set on the Accent and not only got us a car almost immediately for our inspection, but took us on an excellent test drive. During the drive, Devon demonstrated the features of the vehicles that were important to us and didn't bother wasting out time on features that we did not have a need for. Devon focused on our key features during the test and answered every question we had about the Accent. In addition to Devon’s extensive knowledge of the Accent, my wife and were also impressed that Devon understood the value of our time and did not waste a moment of it by trying to sell us another vehicle or features we clearly were not interest in. With Devon's easy going nature and straight forward approach along with the value for options we saw in the vehicle, it was not hard to commit to buying an Accent that day. I was passed along to Ciara to set up the financing of the car as well as go over the many options that were available such as extra warranty and the like. Ciara carefully stepped me through each additional option, showed me the cost and explained what benefits each option had. Thanks to her assistance and insight, I did choose to add a few options that would give me a bit more peace of mind while I owned the vehicle. I don't know if I needed that much more peace of mind because the dealership has great hours for service (6 a.m to midnight), employs some of the top mechanics in the city and has plans to expand the number of bays in the near future. All in all, my wife and I were very satisfied with the experience we had with this dealership and the employees we interacted with. The great service we had during our shopping experience doesn’t end there. In the few days we had to wait for the vehicle to be ready, Devon contacted us to give us an update on how the process was going and to see if we had any questions or concerns. Even after we had taken possession of the vehicle, Devon followed up with us a few days later to see how we were enjoying it and to make sure we were one hundred percent satisifed. I would highly recommend this dealership to anyone looking for purchase a new vehicle and want to avoid high pressure sales tactics or insincere sales people.
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