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Parkway Ford Lincoln
Dover, OH
1,396 Reviews
WE CARE
At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs.
WHAT WE OFFER
At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Showing 1,396 reviews
April 25, 2024
I have been purchasing cars from Parkway for many years. Always a great experience and am treated right. My salesman Tim Bickford does an exceptional job! Always a great experience and am treated right. My salesman Tim Bickford does an exceptional job! More
by cstarrman
Verified Customer
Helpful April 25, 2024
I took the car to have the battery checked for whether it was dead or not, since the service visit previous, to have the oil changed, said the battery was dying. During the previous service visit, I was tol was dead or not, since the service visit previous, to have the oil changed, said the battery was dying. During the previous service visit, I was told the battery could not be replaced under the warrantee unless it was dead. Therefore, I had to come in for this service visit to have the battery put on the tester. The tester showed the battery was dying but as still slightly above the minimum value to call it dead. For this reason, Parkway would not give me a replacement battery under the warrantee. Instead, I was told when the battery failed, Parkway would tow me in and replace the battery under the warrantee. Since I did not want to drive around with the vehicle knowing it was going to leave me stranded, I purchased a Die hard Platinum Battery and had it replaced last Sunday. I believe we all knew the battery was going to fail me but was disappointed that your service manager wanted me to get stranded before anything was done, Therefore, I replaced the battery at my cost to eliminate the threat of be stranded. In my eyes, this is poor customer service.. More
by Jnuzzi
Employees Worked With
April 24, 2024
Parkway always provides excellent service! As a disabled veteran, I really appreciate their pick up and return system! I highly recommend them to all who desire great service! As a disabled veteran, I really appreciate their pick up and return system! I highly recommend them to all who desire great service! More
by majbob
Employees Worked With
April 23, 2024
The service manager and staff were incredibly professional, efficient, and went above and beyond expectations! professional, efficient, and went above and beyond expectations! More
by Colton Pringle
Employees Worked With
April 23, 2024
Car was brought in for warranty recalls (door latch recall was one of them). Door latch connector was broken during repair and not fixed or replaced and I never received a phone call asking if I would recall was one of them). Door latch connector was broken during repair and not fixed or replaced and I never received a phone call asking if I would like to have it fixed. The service report said the connector was broken already but the car never said the door was open prior to this "repair". When I picked the car up (afterhours on a Saturday) the car thought the door was open and would not turn off the dome light. This was draining the battery!!!! I had to remove the door panel and fix the issue the best way I could since the car was needed by my son who is in college. I have had decent experiences with Parkway up until this one and I was warned that things were going from good to bad at this dealership....now I know the facts. More
by MGER416
Employees Worked With
April 17, 2024
Efficient and professional service during the entire process. Our businesses will look forward to working with Parkway for all our future vehicle needs! process. Our businesses will look forward to working with Parkway for all our future vehicle needs! More
by anerone
April 11, 2024
didnt do nothing and they had my car for two days. they gave nothing but excuses they gave nothing but excuses More
by bakerydude1967
April 09, 2024
Friendly staff. Tim did a good job and was very kind. Good about making my issue resolved. Worked to resolve my issue right after having to come back. Tim did a good job and was very kind. Good about making my issue resolved. Worked to resolve my issue right after having to come back. More
by soea_roth
Employees Worked With
Tim did a great job, George Scott
