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Parks Chevrolet Kernersville
Kernersville, NC
271 Reviews
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Showing 271 reviews
Helpful March 06, 2024
Excellent service as usual by Jeff to get my maintenance activities scheduled and let me know when my vehicle was ready. In fact, my last two visits have been handled very well - especially the new shocks activities scheduled and let me know when my vehicle was ready. In fact, my last two visits have been handled very well - especially the new shocks and tires work on my previous visit. No subsequent surprises .... More
by MikeL
Employees Worked With
Jeff Caudle
November 28, 2023
Prompt professional service, everything was explained and then carried out in an orderly manner. All potential future items were discussed. Very professional staff. then carried out in an orderly manner. All potential future items were discussed. Very professional staff. More
by Mdfridd
Employees Worked With
Katie Brown
September 27, 2023
I received the absolute best service from Gerardo and the fact that I was purchasing my dream car made it even Sweeter!!! I highly recommend Parks Chevrolet,!!!! fact that I was purchasing my dream car made it even Sweeter!!! I highly recommend Parks Chevrolet,!!!! More
by hookerjackie17
Employees Worked With
Gerardo Ramirez Barajas
June 18, 2023
I tried to charge my EV vehicle at this dealership because it is near my home but was told by the manager there that because I had not purchased it from there I could not use their charger. I explain because it is near my home but was told by the manager there that because I had not purchased it from there I could not use their charger. I explained that although my EV wasn’t purchased there, I had purchased 3 vehicles in the past year at this same dealership. The manager then said unless I intend on purchasing another vehicle there I still could not charge my EV there. Because of this absolutely POOR customer service, I advised this manager I would never purchase another vehicle from Parks Chevrolet and I will advise all my friends if this incident! More
by rodneykinney
Employees Worked With
Erich Jenkins
April 27, 2023
Payoff on trade ended up being $559. 52 lower than originally anticipated and they did not deduct from final price, I would have assumed an honest dealer would have corrected this. 52 lower than originally anticipated and they did not deduct from final price, I would have assumed an honest dealer would have corrected this. More
by David E Anderson
Employees Worked With
Carolina Queiroz
March 08, 2023
Just recently purchased a suburban 1500 and it has without a doubt the worst experience. When we took the initial test drive the front right tire was almost on the ground. The salesman aired up the ti without a doubt the worst experience. When we took the initial test drive the front right tire was almost on the ground. The salesman aired up the tire so we could test drive it. I was told to notify them should the tire deflate. Not to mention all the service lights that came on while driving home with my wife and newborn. I took the vehicle to discount tire and was informed that the dealership did a TEMPORARY quick fix by chalking the rim so where the chrome is peeling off the wheel the tire could hold a bead. After playing phone tag with the salesman and used car manager due to their voicemail box being full. The manger informed me the best they could do is 30% off services at Parks Chevrolet . This is not a simple to accomplish, being that I am active duty, have a newborn, and live two hours away. Mind you it’s only been five days after purchase. If you are looking for a great deal on a used car look elsewhere customer care and follow up is the last thing on their minds here. Not to mention their “safety and inspection checks” they preform on the used vehicles. Highly disappointed this could be my last Chevy purchase More
by Vicmartinez220
Employees Worked With
Brian Vincent , Gerardo Ramirez Barajas
February 12, 2023
Parks Chevrolet Kernersville owned by the Parks Auto Group is the worst with used cars. I"m a recent legal immigrant from Africa. I bought a Lexus GX used with 60000 miles. It turned out when I had Group is the worst with used cars. I"m a recent legal immigrant from Africa. I bought a Lexus GX used with 60000 miles. It turned out when I had the Lexus inspected after I purchased it, then entire underside of the car was rusted out, and the rust was hidden under a layer of black, sticky, underside paint, to hide the rust. The Lexus dealer in Durham advised me to take the Lexus back to the dealer to get a refund. All this happened in the span of two days. After two days, Parks Chevrolet declined to cancel the transaction, instead gave me a purchase credit $3,350 less than I purchased the car for two days earlier. They said it is my fault, as I should have had the Lexus inspected by the Lexus dealer (a round trip of three hours away, something they wont even allow pre purchase, take the car off their lot for three hours!). They dont believe in the products they sell (even carmax gives a three day return window because they believe in the quality of their products). Parks Chevrolet Kernersville owned by the Parks Auto Group, dont buy unless you have it independently inspected, as they sell bad products, and make customers carry the cost. Buyer be warned More
by sukchb
Employees Worked With
Adam Parks
