Mercedes-Benz of Grapevine

I had the best and easiest experience buying my new car here at Mercedes-Benz Grapevine! My salesman, Marco was not only highly knowledgeable about my car and answered any and all questions, but he was als here at Mercedes-Benz Grapevine! My salesman, Marco was not only highly knowledgeable about my car and answered any and all questions, but he was also incredibly pleasant and kind and genuine! I highly recommend buying a car here and I definitely recommend Marco as your salesman! More

Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More

I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with genuine smiles, setting a welcoming tone. Unlike other dealerships, there was no sense of pushiness or obnoxious sales tactics; instead, the staff was incredibly friendly and approachable. What impressed me the most was their level of knowledge and expertise. They patiently answered all my questions, guiding me through the options with confidence and clarity. It’s rare to find such a combination of professionalism and friendliness in a car dealership, but Mercedes Benz of Grapevine has mastered it. I left feeling not only satisfied with my purchase but also grateful for the exceptional service. Highly recommended and can’t speak highly enough of Scott and Basel, they are both a pleasure to purchase a vehicle from. More

We have worked with this dealership for a couple of years. Always a pleasure to work with them and we will continue to do business with them. years. Always a pleasure to work with them and we will continue to do business with them. More

We had a great experience with this dealership! Everyone was friendly and helpful. Great service! Everyone was friendly and helpful. Great service! More

Marco and Brian are absolutely amazing! Thank you for your help and hard work to make this deal! I WILL be back! Thank you for your help and hard work to make this deal! I WILL be back! More

Jake was absolutely incredible! Super knowledgeable, and really dedicated himself to help me find the perfect new car! Jake was SUPER transparent about everything and never made me Super knowledgeable, and really dedicated himself to help me find the perfect new car! Jake was SUPER transparent about everything and never made me feel like I was just another commission, he truly made it feel like a good friend helping make my car choosing and buying experience amazing! Jake made my experience so much more amazing, I’ll always refer anyone looking for a Mercedes to this dealership and to him! More

We liked that Tom let us drive the questions and didn’t have a canned sales pitch have a canned sales pitch More

Marco got me into my first Mercedes almost ten years ago and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care o and I’ve felt safest in his hands ever since. My husband and I both only see Marco when it’s time for a new vehicle because we know he’ll take care of us. He’s consistently made it a simple, easy, and wonderful experience and we won’t go anywhere else. Marco goes above and beyond and I will continue to refer anyone to him. Avondale has a great selection and everyone we spoke to was courteous and genuinely kind. My daughter was made comfortable in the play room and loves the hot chocolate! Marco just takes it a step further and knocks it out of the park with the experience he provides. We are clients of his for life. Oh and the car is wonderful, I absolutely love my EQE, thank you!! More

Everything was smooth and Dyan was really helpful and flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the de flexible with the whole process. We really appreciate the extra effort she put in for us and recognized what was important for us. Even though the dealership was really far from us we were glad we did business with them. All smiles all the time! More