Oxendale Chrysler Dodge Jeep Ram
Cottonwood, AZ
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32 minutes ago NEW xxx ! ? Have been twice before in two years. Both prior visits were negative. Today was no exception. Pull in, ask to test drive two different vehicles. Sho ? Have been twice before in two years. Both prior visits were negative. Today was no exception. Pull in, ask to test drive two different vehicles. Show my license , give address etc. The sales person takes almost 10 minutes to reappear, this time outside, getting keys. BARE IN MIND, both vehicles are parked 40 yards away. Tall guy, purple shirt. He says he's getting the first car...then COMPLETELY disappears. No idea where he is. I wait 9.5 minutes, walk over to the space, no car, no sales person. Even worse, two other guys inside staring at me. I shrug and hold my hands up gesturing " ?? ". They do not get up and come out. I left. Still, NO IDEA WHERE HE WENT. I drive all the way back home. That takes takes about 10 minutes. Then I FINALLY get a phone call. I DID NOT ANSWER. **IF YOU DISAPPEAR AND DO NOT EVEN IMMEDIATELY TEXT OR CALL WHY IT IS TAKING YOU SO LONG, YOU LOSE A SALE. So, THREE VISITS in 5 years. ALL ODD JUST LIKE THAT. Does not mean the tall guy in purple with a beard at 2: 10 pm on Friday afternoon 5/24 ( take note I am not writing his name because he never told me ) is not a great sales person or Manager, or whatever he may have been...but PRETTY HARD TO SELL A CAR IF YOU JUST LEAVE A CUSTOMER STANDING THERE WONDERING WHERE THE H_LL YOU WENT. ** ADD THIS AS A POST EDIT : Called back twice to customer service desk. Phone rang off the hook, went to voicemail on a BUSY HOLIDAY WEEKEND KNOWN FOR VERY HIGH SALES. More
Excellent communication, great pricing and very friendly atmosphere. The purchase was made very easy, which made the overall experience of buying our new Jeep Wrangler fun. Highly recommend this dealership atmosphere. The purchase was made very easy, which made the overall experience of buying our new Jeep Wrangler fun. Highly recommend this dealership o anyone in the market for a new or used vehicle. More
They always have great service. Friendly, professional staff. Have purchased two vehicles from them. Gave me a good price for my trade ins Friendly, professional staff. Have purchased two vehicles from them. Gave me a good price for my trade ins More
Dropped truck after hours on weekend, received call Monday early AM. Call back mid morning to ok what they found and to be repaired. Called again same afternoon and truck was completed. Satisfied with Monday early AM. Call back mid morning to ok what they found and to be repaired. Called again same afternoon and truck was completed. Satisfied with promptness and work, Justin did a great job explaining what the problem was. More
My service writer Justin and the mechanic Billie are friendly, professional, knowledgeable and care about getting your vehicle taken care of properly. friendly, professional, knowledgeable and care about getting your vehicle taken care of properly. More
Friendly, helpful, and proactive; service appointments readily available, quality work at reasonable pricing; always have Oxendale work on my RAM pickup readily available, quality work at reasonable pricing; always have Oxendale work on my RAM pickup More
I enjoyed my experience everyone was extremely friendly yet professional. I would definitely recommend this dealership if you are interested in their product lines. yet professional. I would definitely recommend this dealership if you are interested in their product lines. More