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Orange Coast Chrysler Jeep Dodge Ram Fiat

Costa Mesa, CA

4.6
1,182 Reviews

2927 Harbor Blvd

Costa Mesa, CA

92626

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Showing 1,182 reviews

May 23, 2024

Had a great experience here with Rod and Richard. So helpful and lovely, straightforward and easy process. More

by hicc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Muller, Richard Ambrose
May 24, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to hear that Rod and Richard made your experience at Orange Coast Chrysler Dodge Jeep Ram Fiat so positive. Thanks for sharing!

May 17, 2024

Paul was great, very efficient and informative and no unnecessary up-selling. I will be asking for him again in the future. More

by cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 17, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're glad to know that Paul was able to provide you with an efficient and informative experience at Orange Coast Chrysler Dodge Jeep Ram Fiat. We appreciate your feedback, and look forward to assisting you again in the future!

May 12, 2024

Super expensive for basic services. Charged me a ton more for same service than last time. Rotated tires and no adjustments to air pressure and cant even reset your setting for oil chan More

by pdt1092
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonna
May 13, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're sorry to read about your recent experience with us. We strive for transparency in our pricing and services, so it's disappointing to see that we didn't meet those expectations this time around. I'd like the opportunity to discuss this further and address any concerns you may have - please feel free to reach out at your earliest convenience. Thank you, Ryan Simonian - Service Manager - (714) 587-6189

May 06, 2024

Paul from service was excellent to work with. Never threw me for a loop on any info about my truck! Was upfront, honest and sincere with our dealings. Got my truck behind the scenes quickly and o More

by wolfeyes_11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
May 06, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

It's great to know that Paul provided you with such excellent service at Orange Coast Chrysler Dodge Jeep Ram Fiat. We appreciate your feedback and look forward to assisting you in the future!

April 27, 2024

I guess the left hand does not know what the right hand is doing! How many days how many weeks how many months has the dealer had my car? I even forgot I owned a Jeep because of the bad bad service! My nam More

by ServiceStaffShouldBeFired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave,Dean and a few others about the same problem.
Apr 29, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're really sorry to read about your experience. It's concerning that you've been left feeling this way and we'd like the opportunity to discuss it further with you. We can't ask for your contact information here, but please do reach out when convenient so we can work towards a resolution together. Thank you, Ryan Simonian - Service Manager - (714) 587-6189

April 26, 2024

I took my my 2022 2500 Dodge ram to get serviced. I was told they might have to keep it overnight but that they would let me know, an hour before they closed Dean the the service representative helpi More

by eddiesanchezg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean
Apr 26, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

I'm sorry to read about your experience. It's important that our customers feel confident in the service they receive and it sounds like we've missed the mark here. I'd appreciate an opportunity to discuss this further with you and address any concerns directly - please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ryan Simonian - Service Manager - (714) 587-6189

April 16, 2024

We sold two used cars through this dealership and it was so easy. I needed a price for the two which was higher than the Kelley blue book and they were able to make it happen. And since we had a hard deadli More

by Finfel
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hillary
Apr 17, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to know that your experience selling two cars with us at Orange Coast Chrysler Dodge Jeep Ram Fiat was smooth and easy. It's great to see our team could meet your price expectations and accommodate your tight schedule! We'll pass on the praise to Hillary - she is indeed a star. Safe travels!

April 15, 2024

Excellent service Done right. I will use this service again because of their great attitude. More

by Macleanassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Paters
Apr 16, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Thank you for this 5-star review of Orange Coast Chrysler Dodge Jeep Ram Fiat! We look forward to assisting you again down the road!

April 05, 2024

EXCELLENT service from service manager Paul Gordon. I'll be contacting you next time for the follow up appointment Thank you so much Keep up the good work 👍👍👍👍👍 More

by mg933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Gordon
Apr 08, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

We're delighted to know that you had an excellent service experience with our manager, Paul We look forward to your follow-up appointment at Orange Coast Chrysler Dodge Jeep Ram Fiat! Thanks for the encouragement and support!

March 26, 2024

Always a pleasure taking our vehicles in for service and repairs, always taken care of. More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL GORDON
Mar 27, 2024 -

Orange Coast Chrysler Jeep Dodge Ram Fiat responded

Wilson, it's great to hear you are always well taken care of here at Orange Coast Chrysler Dodge Jeep Ram Fiat. We look forward to assisting you next time!

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