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O. C. Welch Ford

Hardeeville, SC

4.8
2,452 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,452 Reviews of O. C. Welch Ford

May 19, 2024

I have not had great experiences at OC Welch until Rebekah started. She does an outstanding job and in my opinion has really made a huge difference. More

by faheync
Recommend Dealer
Yes
Employees Worked With
Craig Redker, Rebekah Hurwitz
May 16, 2024

Had a great experience. Got a 15 mkz at a great price! Solid, clean, ride 💯 They worked with me to make sure I left in a good car! More

by BM5110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Black, Blake Henderson, Felipe Antonio
May 17, 2024 -

O. C. Welch Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 14, 2024

Great people…. but customer parking is horrid due to Lincoln and Ford service lumped together. They desperately need a stand-alone Lincoln facility!! More

by Garyand paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Hurwitz
May 02, 2024

After the battery was changed everything worked like a new car for about a week, then the cameras stopped working. I checked the fuse but it was good. For a week the cameras would work intermittently then More

by rwfyfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Hurwitz
May 04, 2024 -

O. C. Welch Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2024

I already submitted this. But service and employees were great professional and friendly. Highly recommend OC welch More

by karengolden54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda McCranie, Rebekah Hurwitz
Apr 30, 2024 -

O. C. Welch Ford responded

Thank you very much! We appreciate your business!! Paul Grulke Parts Manager

April 29, 2024

OC Welch is great! Friendly customer oriented service, frequently go above and beyond! Would recommend them to anyone! More

by buckeyecarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Zarkowski, Jodi Giovanniello, Tenshi Deaton, Rebekah Hurwitz
Apr 29, 2024 -

O. C. Welch Ford responded

Mr. Carr, thank you for your kind words! It was truly an honor and a pleasure working with you. We look forward to servicing you and taking care of all your vehicle needs for many years to come! Please don't hesitate to reach out should you need anything at all or have any questions or feedback for us!

April 28, 2024

The service department is fantastic. Great communications. Kept me informed on the status of the car during the process. Would highly recommend. More

by ghorton87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Hurwitz
Apr 29, 2024 -

O. C. Welch Ford responded

Mr. Horton, It was an honor working with you! We are proud to have you in our Lincoln Family and will always do our best to provide you with excellent service. Thank you for allowing us the opportunity to serve you! We look forward to servicing your vehicle and taking care of you and your family for many years to come!

April 18, 2024

Waited weeks to get my appointment for a recall on spongy breaks, the day before I call several times trying to get someone in service to answer the phone got a call back late in the day and advised I could More

by Shylow
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
O.C. Welch F L Support
Apr 18, 2024 -

O. C. Welch Ford responded

Rich my name is Michael Gardner Service Manger with O.C. Welch Ford Lincoln. I want to apologize about your recent service visit. Please contact me at the dealership I would like to resolve your issues with your vehicle and our service department. Please call me at 843-288-0119. I look forward to hearing form you and the chance to take care of your issues.

April 18, 2024

It was a great experience to deal with Jocquilla, she made the process very easy and her communication was top notch. We will definitely reach out to her again in the future More

by Towne02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Black, Jocquilla Rountree
Apr 20, 2024 -

O. C. Welch Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 13, 2024

Service was outstanding at O. C. Welch Ford. The repairs were expertly performed and I was kept abreast of the process. In addition, my vehicle was analyzed for related issue that More

by edurham0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denett Smith, Rebekah Hurwitz
Apr 14, 2024 -

O. C. Welch Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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