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Northwest Chrysler Jeep Dodge Ram - Service Center

Houston, TX

4.3
537 Reviews

537 Reviews of Northwest Chrysler Jeep Dodge Ram - Service Center

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May 25, 2024

As per usual, Mary Segura and Craig the shop foreman always take care of me🤟🏿 More

by yuhungspringroll1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Segura, Craig(Last Name unknown to me)
May 25, 2024

Amazing place it’s always fast service and everyone it’s really friendly. Always come back because of the service More

by meilingchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Velasquez
May 25, 2024

The lady I spoke with that helped me setup my appt to get my head front light bulb changed, informed me regarding the fees . The gentleman that checked me in at the Express Service Desk, he was also super he More

by dawnaisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian ?
May 25, 2024

My sales person Matthew Glaser did an excellent job getting me in and out of there and made sure my truck was clean and service was done correctly. MATTHEWs customer service is second to none and he al More

by declaudis_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Glaser service department
May 24, 2024

The service was very good after purchasing my jeep. The sales person was very knowledgeable and helpful. The finance person was also very professional and helpful. Great personality. More

by ptaylor7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie and Tim
May 23, 2024

I stopped servicing my RAM on Northwest since a terrible experience 2 year ago but I came back for service on my wife Jeep and I can tell things are getting better and more organized.Frendly Service Advisor More

by Jesus Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARIA
May 22, 2024

Everything was very good. Im happy with the service. I dont have anything else to say More

by ner20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name. She is latina
May 22, 2024

Awesome Customer Service support. Kristen is always very helpful and a great service advisor. Thanks for having a wonderful and efficient team. More

by lynngunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
May 22, 2024

Location is clean, staff is always helpful, free beverages and fast customer service with follow up through text messages. Great communication. Always giving me an update. Vehicle came out on time a More

by rlattea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
May 22, 2024

Just because I have a fleet account, does not mean that you overcharge. For a front break repair and to get a extra set of keys, the charges were $1300 and upwards. $550 for a new key, that's so wrong and More

by rsethi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure of the name
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