Northstar Ford Calgary

Big bad F350 dually Nathan and Clayton went above and beyond to find me the perfect F350 dually. I couldnt be happier with my purchase great guys and Fiona in service is Nathan and Clayton went above and beyond to find me the perfect F350 dually. I couldnt be happier with my purchase great guys and Fiona in service is the best in the business More

Efficient , to the point and completed Not much to add - there hrs are great to drop of and pickup which is worth as much to me as the work that gets done on the vehicle Not much to add - there hrs are great to drop of and pickup which is worth as much to me as the work that gets done on the vehicle More

Didn't feel like they had my best interests at heart I've moved around quite a lot and have used a number of Ford dealerships. I only use Ford dealerships. I didn't not feel I could trust them to take I've moved around quite a lot and have used a number of Ford dealerships. I only use Ford dealerships. I didn't not feel I could trust them to take care of my interests. There is a reason I come to main dealers over Mr Lubes et al. - it's because I know they'll take care of my car with Ford knowledge. My service rep was poor at communicating to me what my vehicle needed. They wanted to charge me to 'check over' my vehicle (shouldn't they be doing that anyway?? That's why I bring it to a Ford dealer rather than the cheap neighbourhood garage). Another Ford dealership out of province who I knew well told me to tell them to give my transmission a reprogram for some 'roughness in gear changes. They wanted to charge me $200 just for a diagnostic. When my service result sheet returned, they didn't even check my brake pads. That is one thing I knew probably needed changing (they could have even got extra business from me) Not impressed. More

Fix turning light. I have been having my vehicle served here since I bought it in September 2011 and have been very pleased. On August 21 I called the service department I have been having my vehicle served here since I bought it in September 2011 and have been very pleased. On August 21 I called the service department and said my turning light on the rear drivers side wasn't working. She said to bring it in before noon. I said I'd be there at 9:30, which I was. I waited in the showroom lounge area for over TWO hours when someone called my cell phone and said my car was ready. The person who checked me in knew I was waiting there but wasn't around when I left. I was very annoyed!! More

Body shop repair George and the crew at the body shop provided excellent service and did a great job on my F150. Truck was delivered back me on time an looked great. N George and the crew at the body shop provided excellent service and did a great job on my F150. Truck was delivered back me on time an looked great. No problem making a recommendation for their service. Jerry M More

Lost engagement ring (my daughter) Very sympathetic and gave us an early time for the next day as my daughter had to drive back to Edmonton in the afternoon. Cassandra called to say the Very sympathetic and gave us an early time for the next day as my daughter had to drive back to Edmonton in the afternoon. Cassandra called to say they found it and she put it away for safekeeping. More

Touch up painting. Brought in my F-150 truck to have my driver's side door handle repainted after I scraped it in a parkade. Was told to bring it in on a Thurs morning Brought in my F-150 truck to have my driver's side door handle repainted after I scraped it in a parkade. Was told to bring it in on a Thurs morning and that it would be ready for me sometime on the Friday. Received a call on Thurs afternoon that my truck was ready. Very impressed! More

Exceptional Customer Experience Thank you to the Collision Repair Team at Northstar Ford for fixing our Explorer Sport. George Thorne went above and beyond to repair some Ford warran Thank you to the Collision Repair Team at Northstar Ford for fixing our Explorer Sport. George Thorne went above and beyond to repair some Ford warranty work that was required. It was delivered on time as promised and the level of repair was exceptional. More

Quick & Efficient I value my time therefore appreciate when business work around my schedule. Northstar made it easy to book my appointment online and I received great I value my time therefore appreciate when business work around my schedule. Northstar made it easy to book my appointment online and I received great service through email. On the day off of my scheduled appointment, everything was explained and disclosed upfront. The whole thing took less time than anticipated! So happy about this experience :) More

Recent F150 Service Regular service + wheel alignment. Was quick and met my expectations. The shuttle service was great as well....on time and pleasant safe drive. Well d Regular service + wheel alignment. Was quick and met my expectations. The shuttle service was great as well....on time and pleasant safe drive. Well done Northstar Ford! More