North Plainfield Nissan

I bought a 2019 Certified Sentra and was told it was in perfect running conditions back in May of 2023. Here it is 3 months later and I go for an oil change and I've been told that the car needs brakes, br perfect running conditions back in May of 2023. Here it is 3 months later and I go for an oil change and I've been told that the car needs brakes, brake flush and tires. If all this was needed why lie to sell the vehicle and say everything was inspected and is in great condition. Very disappointed in being deceived. Lessoned learned. As far as the oil change service goes, I appreciate them honoring my appointment when I was 15 minutes late. The oil change was done reasonably quickly and the explanation of the work needed was appreciated. Very laid back atmosphere in the service center which was a nice change of pace. For the service part of my dealings with Nissan Of North Plainfield I give them a solid 4 Stars. More

They are in business to try and gouge their customers for whatever they can get over sticker on their vehicles. Really horrible trying to buy a car from a greedy dealer. I would recommend you buy from a hon whatever they can get over sticker on their vehicles. Really horrible trying to buy a car from a greedy dealer. I would recommend you buy from a honest dealer that sells their cars at sticker or below. More

I been in to try and buy a altima a couple of times. I run into a problem every time. I had a problem with a former sales manager and my car was hit in the parking lot. I came in the other day, to see a I run into a problem every time. I had a problem with a former sales manager and my car was hit in the parking lot. I came in the other day, to see a altima, that was on there website and was told it was sold. They did not match a deal from another nissan dealership. They have never tried to make up for all the problems I have had at their dealership. More

STAY AWAY from this place. I just bought a CPO Murano and the entire experience was horrendous. They outright lied to me several times, screwed up the paperwork for my loan ( I just bought a CPO Murano and the entire experience was horrendous. They outright lied to me several times, screwed up the paperwork for my loan (deliberate because I was not going with Nissan financing as my bank gave a much lower interest rate, therefore no kickback) which delayed them releasing my vehicle to me by 2 weeks. They (my salesperson and the Sales Manager) caused me tremendous stress and aggravation. Both have A LOT to learn about customer service, honesty and integrity. I will NEVER step foot in this dealership again and will go out of my way to ensure that everyone I know never goes there. I have no tolerance for people who lie to customers, so no further business from me EVER. More

1 day after I bought a 2118 Pathfinder I brought it back because the automatic hatch opener would not work while the car was not running. I told salesman it must be the battery.I was told it was not the bat because the automatic hatch opener would not work while the car was not running. I told salesman it must be the battery.I was told it was not the battery, it was the key fob battery which they changed. Somehow the hatch opened. But when I got home it did not. I went back and was told the battery was not covered buy the warranty. Are you kidding me, I just bought the car!! I had to pay my shop $175 for a new battery. The hatch now works. On top of this, there was no jack or tow hook in the car. It took more than a month and a call to the supervisor to get the jack. They still haven't given me a tow hook which is required to properly tow the car. The salesman says he will call me when another car comes in with a hook that he will give me. This will leave the next customer in the same situation. But I don't think I will be getting a call. xxx, order a hook. More

I was looking for upgraded car than what I was driving until yesterday. But I was little hesitant to go with a new car in such crazy market. If you are in the position same as me, straight go to North Pla until yesterday. But I was little hesitant to go with a new car in such crazy market. If you are in the position same as me, straight go to North Plainfield Nissan and ask for Moe and he will make sure you would drive your dream car home. Thanks Moe to make this happen. More

If I could give this place 0 I would. This place is horrible the girls walk around with short skirts and tight dresses felt like I was going to a nightclub, there is a ping pong table sal This place is horrible the girls walk around with short skirts and tight dresses felt like I was going to a nightclub, there is a ping pong table sales reps were playing almost hit a customer in the head and a small basketball arcade game that the kid was playing all the time. When I told the manager I felt like I was in a playground her response was “yes we like to keep it lively in here”. Really it’s a car dealership how about they try to sell cars instead of playing games. Sales rep Stephanie was a sweetheart at first and then when we were set on a price she became nasty and rude. Needless to say thank you because you lost our business, and we got the Nissan same model for the price we wanted in a professional environment. More

The services and sales managers went out of their way to make sure I got whatever I needed at the best rate. I called several colleagues to make sure I was getting the best price, and I really was. MJ--- or make sure I got whatever I needed at the best rate. I called several colleagues to make sure I was getting the best price, and I really was. MJ--- or Mohammad was my sales manager and he was absolutely exquisite! He was genuine and very patient with me and my co-signer. Kelly stayed extra late to finalize the deal because of my urgent need for a car, which I deeply respect and love her for. More

Our experience at North Plainfield Nissan left us speechless. They were very accommodating. Mohammed and Kelly were so focused on how they could make us leave with our new cars that fit our budg speechless. They were very accommodating. Mohammed and Kelly were so focused on how they could make us leave with our new cars that fit our budget that they never made us feel like we were taking up their time. After I purchased my car I changed my mind on the color choice and they never skipped a beat. They immediately changed it with a smile. Now that’s customer service at its best. More

The service and sales managers here are awesome, make you feel like family car # 2 feel like family car # 2 More