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North Hollywood Toyota - Service Center

North Hollywood, CA

4.3
284 Reviews

284 Reviews of North Hollywood Toyota - Service Center

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June 01, 2024

I found no problem with vehicle after service so I will continue to have my auto service here More

by PUGPOUND
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

I took my car for 30k service They didn’t ROTATE My tires like they were supposed to, they didn’t reset the oil change message More

by DELMYMOLINA1
Recommend Dealer
No
Employees Worked With
Angel
June 01, 2024

This is one of my favorite dealers. The staff is friendly and knowledgeable. I know my car is always at its best condition by being serviced and maintained here, at North Hollywood Toyo More

by YANISEL5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

Paul Carasco and Peter Fernandez were extremely helpful. I needed an engine rebuild and other things. It was expensive but everything was explained to me and I received discounts where possible. These tw More

by krola44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carasco
May 31, 2024

We didn’t get the service. Additional costs on top of the printed estimate we brought in and it was shady how instead of saying we couldn't use the mailer coupon we brought in More

by HOLLYYARMOSH
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure, Alex I think?
Jun 01, 2024 -

North Hollywood Toyota responded

We are so sorry to read your feedback Holly. I will speak with our service manager right away to understand where the miscommunication happened. Thank you.

May 31, 2024

I have been pleased with service at North Hollywood Toyota, but the extra add-ons got my bill to $1000. More

by cwskeew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Pascale
Jun 01, 2024 -

North Hollywood Toyota responded

We appreciate your business and would like to learn more about your concerns. Please contact your service advisor and share the details. Thank you.

May 30, 2024

Respectful, helpful, and informative. I've been going to this dealership for years now and have never been disappointed with the service I receive. Overall a great team. More

by DFONSECA1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Lopez
May 31, 2024 -

North Hollywood Toyota responded

Thanks from our #1 North Hollywood Toyota team! We love the 5 stars and amazing feedback.

May 30, 2024

It started with attempting to get an appointment to bring my vehicle in to have a tire replaced after sometime. Finally got somebody to come out and look at the tire. They checked the warranty and said it wa More

by PYRO-FX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

North Hollywood Toyota responded

We are disappointed to read your feedback and will look into the details you provided right away. Thank you.

May 29, 2024

Russ was friendly and helpful! I appreciated his recommendations and patience. Would definitely recommend others see him! More

by kelseynorens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
May 30, 2024 -

North Hollywood Toyota responded

I will share your kind words and 5 stars with Russ and our #1 North Hollywood Toyota team right away. Thank you from all of us.

May 29, 2024

I always get great service at Toyota of North Hollywood, and Angel was very helpful every step of the way. More

by ssandart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 30, 2024 -

North Hollywood Toyota responded

Our service team is honored to have earned your 5 stars and we look forward to serving you again in the future. Thanks from all of us.

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