North Hollywood Toyota - Service Center

I had my appointment at 9:40 and I left the dealership at 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I 3 something. I want to ask how log was it going to take and they said my car was all ready. They never call me or text me that my car was ready and I was waiting in the waiting room all day. More

Great experience that have earned my families loyalty We love Toyotas and won’t settle for anything else We love Toyotas and won’t settle for anything else More

Great customer service at the auto service center, welcoming and attentive, definitely one of a kind ! welcoming and attentive, definitely one of a kind ! More

Very professional, clean and quick services, very happy with the service i received. thank you. with the service i received. thank you. More

I love great costumer services, store clearance happy people good coffee thank you toyota North Hollywood people good coffee thank you toyota North Hollywood More

Alex from Toyota of North Hollywood was very informative and helpful with my truck and provide the details for the services needed on my 2022 Tundra. and helpful with my truck and provide the details for the services needed on my 2022 Tundra. More

I have always felt that my car is in good hands here, and it is still running great after 10 years. That said, my last interaction has me questioning future recommendations based on their recordkeeping syste it is still running great after 10 years. That said, my last interaction has me questioning future recommendations based on their recordkeeping system. The service rep made a point of telling me how 'cool' their system was because he could see all of my past services (which I would expect to be the absolute bare minimum) then told me based on visually scanning through years of services that it looked like I had never had an important/significant maintenance service I was multiple years overdue for. When I countered that it didn't sound like something I would have passed on repeatedly he looked again in each individual service record and found that I had indeed had the service. If I had been less forceful I would have gotten an expensive service that I did not need simply because the service rep was unable to quickly and reliably see what I was due for despite the fact that I have only ever frequented Toyota dealerships. Replacing obsolete records systems is a major investment, but I would not expect to have such issues at the dealership - perhaps 20 years ago but not today. More

Sales, parts and service departments operate like hostile foreign governments toward each other. No coordination. foreign governments toward each other. No coordination. More

Great mechanics and service, comfortable atmosphere and over all👍🏻 that’s why I keep coming back 🤓 over all👍🏻 that’s why I keep coming back 🤓 More

I want to let you know that Angel is excellent. He has a great sweet attitude pls give him a raise he deserves. He has a great sweet attitude pls give him a raise he deserves. More