North Florida Lincoln

Worst experience of my life. If you're considering buying a lincoln, do it! I love my new Lincoln! Just not from here. This is as close to a crappy used car dealership that I've If you're considering buying a lincoln, do it! I love my new Lincoln! Just not from here. This is as close to a crappy used car dealership that I've ever been to, they shouldn't be allowed to consider themselves a lincoln dealer. Grab your popcorn, then when you're done reading, go to Bozard Lincoln, they'll treat you like VIP. North Florida will treat you like a PITA.... pain in their xxx. August of 2023, I ordered a new custom build vehicle. I received the sales order for said vehicle and was told it would be 5 to 6 months but that I would be contacted to let me know when my vehicle equipment/tech arrived, which would mean I was about 1ish months out from completion. After 5 months of not hearing anything, I reached out to check in. I was told that my vehicle was never ordered.....even though I had a sales order. My understanding is that it did arrive, and they sold it. At this point I was very understanding, we're all human, mistakes happen. I'm happy to give another chance, even though that means my new car wouldn't arrive for another 3-4 months. They were so very apologetic, Morris, the GM told me he would be sure to make this right, that he couldn't find the words to tell me how apologetic he was and apologized more than a several times within a five minute period. He told me he could easily tell "I had found Jesus" by how kind and understanding I was. Umm ok. Come months later, excited for my new car I've waited almost a year for, turns out they sold the second car from under me...AGAIN! Wendy is a sales rep here, she was so nice that i was willing to stick around for a third car. So now, they're offering me a third car but are requiring ME to put down a 3k deposit as if I'm the problem!!! To which I said I have no problem with doing, I was happy to put a deposit down since my first interaction in August, but they refused my offer, stating it wasn't needed. Fortunately, before giving the deposit, we talked numbers on the third vehicle, and the numbers were higher than if I had just walked off the street! After giving them three chances to make me feel like I'm not being scammed, this place feels like a scam. More

We found everyone at North Florida Lincoln to be attentive and on their game. Morriis Jelks and Wendy Hayes.were especially in tune with the Nautilus that we were looking for. Communication was su attentive and on their game. Morriis Jelks and Wendy Hayes.were especially in tune with the Nautilus that we were looking for. Communication was superb and timely. I would recommend this dealership without reservation. Good folk to work with.. More

Purchasing a new Lincoln Corsair was way too time consuming 1 trip 4 hrs the second full hour. That didn't get the deal correc, it had to be rewritten and required additional down payment because t consuming 1 trip 4 hrs the second full hour. That didn't get the deal correc, it had to be rewritten and required additional down payment because the first attempt was bad. This was the most discerning, unpleasant experience I ever had in purchasing a new car. More

I used the mobile service for the first time and the service was great. Changed oil, rotated tires, and performed system updates all at the convenience at my home. The service was quick and they showe service was great. Changed oil, rotated tires, and performed system updates all at the convenience at my home. The service was quick and they showed up at the time promised. More

Our second purchase from NFL. The sales staff was great . The NFL staff delivered on all promises and answered my questions clearly. The sales staff was great . The NFL staff delivered on all promises and answered my questions clearly. More

Service was way better than it was the last visit. Wait wasn't as long! Wait wasn't as long! More

I have always been treated with respect and concern for whatever issue I am currently experiencing. whatever issue I am currently experiencing. More

In and out with no problems. Service advisor was great. Will come back for our next service. Service advisor was great. Will come back for our next service. More

The people who work at this dealership are the reason I have purchased my last two vehicles at North Florida Lincoln. They are pleasant, they have a great service department, the cars are beautiful and I have purchased my last two vehicles at North Florida Lincoln. They are pleasant, they have a great service department, the cars are beautiful and I believe they gave me a good deal. I highly recommend this dealership. My salesman Karoy was very knowledgeable, fun to work with and made it easy for me to make the decision to buy from this dealership. More

Greatly understands the importance of customer needs, products, and instructions of next steps to assist in completing the agreement products, and instructions of next steps to assist in completing the agreement More