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Nissan of Irvine

Irvine, CA

4.5
215 Reviews
Call Dealership (949) 951-7575

32 Auto Center Drive

Irvine, CA

92618

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215 Reviews of Nissan of Irvine

April 17, 2024

Rick was very nice and professional as my customer service advisor, however it took 7 hours to do the repair! This was unreasonable. This is my second Nissan Leaf ( first one I kept for 10 years) an More

by Debbie
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Willison
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Helpful
March 21, 2024

Excellent service! Fully satisfied Knowledgeable service advisor and team will come back for service when needed More

by Datvmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Report | Print
Apr 10, 2024 -

Nissan of Irvine responded

Dat, a big thank you for the 5-star review! We strive to deliver top-notch service, and we're delighted to hear we hit the mark with you.

Helpful
February 11, 2024

This was the first service on my son’s new Sentry. Service was fast and professional. The staff in the service department are friendly and attentive to the customer. More

by lasharn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Hernandez
Report | Print
Apr 06, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave us a 5-star review! We are honored to have earned your business and look forward to assisting you and the family in the future.

Helpful
February 09, 2024

Everyone was very professional and polite. I was very satisfied with the service appointment yesterday. More

by ruthrandlelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Report | Print
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Mark and our team your kind words. We strive to provide an exceptional customer experience and it looks as if we accomplished just that. We look forward to seeing you at your next maintenance appointment.

Helpful
February 03, 2024

Quality customer service every time dot dot dot dot dot dot dot dot dot dot More

by 05cot-elder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Aguilar
Report | Print
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for leaving Amed and our service team a high star rating! We look forward to seeing you again.

Helpful
January 31, 2024

Wonderful buying experience. So many dealerships now are focused solely on numbers, this is a place that truly cares about customer experience. More

by Laz
Recommend Dealer
Yes
Employees Worked With
Stephanie Smith, Joe Garcia
Report | Print
Apr 05, 2024 -

Nissan of Irvine responded

Thank you for this wonderful 5-star review! Congratulations on your new vehicle! We look forward to continuing to care for your vehicle throughout your ownership.

Helpful
January 01, 2024

I had a great experience purchasing my new electric vehicle. I test drove so many and went to so many dealerships but the Ariya was it for me. I felt like Nissan of Irvine went above and beyond for me More

by Kami
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina, Joe Garcia
Report | Print
Jan 03, 2024 -

Nissan of Irvine responded

Kami, congratulations on your new Ariya! We are happy to have had the opportunity to earn your business and we love hearing how happy you are with your new electric SUV. We look forward to seeing you at your next visit.

Helpful
December 29, 2023

Customer waiting area is very comfortable and designed for optional activities. Car wash offering is great. LIFT is a wonderful feature. Service area is very efficient. And I bought my car here in 2008 ! More

by gramse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Report | Print
Jan 03, 2024 -

Nissan of Irvine responded

We are so happy to read that you enjoyed your recent service experience and our remodeled customer lounge! We truly appreciate your continued loyalty to our dealership and we look forward to seeing you again.

Helpful
December 08, 2023

Customer service was great from service manager to service advisor! I will definitely be coming back More

by Aracelyramirez003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amed Aguilar, Fernando Hernandez
Report | Print
Jan 03, 2024 -

Nissan of Irvine responded

Thank you for taking the time to jump on DealerRater and leave us a 5 star review! We are happy to see that Amed and Fernando provided excellent customer service during your visit. We look forward to seeing you at your next maintenance appointment.

Helpful
October 31, 2023

Service was great and fast. Rep was very friendly and helpful . I highly recommend this location. I would bring my car again in the future. Thank you More

by Chi050206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Nutter
Report | Print
Jan 04, 2024 -

Nissan of Irvine responded

Thank you for taking the time to leave Mark and our dealership this wonderful review! We know you have options for servicing your Nissan in Orange County and we are delighted to earned your business. We look forward to seeing you at your next visit.

Helpful
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