Newmarket Nissan

Very pleased with service representative FRANCES. Went out of her way (or is this the standard?) to locate a battery for me. Went out of her way (or is this the standard?) to locate a battery for me. More

Knowledgeable about their products. Did what they said they would in the time they said they would. Unfortunately, that's rare lately. Very happy with the service! Did what they said they would in the time they said they would. Unfortunately, that's rare lately. Very happy with the service! More

Customer since 2015. This is our 3rd Infiniti from newmarket Infiniti. Always a great experience. This is our 3rd Infiniti from newmarket Infiniti. Always a great experience. More

Worst experience in 50 years of buying vehicles. The salesman lied about the quality of the used vehicle. Two (2) weeks after buying the vehicle I was in the dealership service department with a fla The salesman lied about the quality of the used vehicle. Two (2) weeks after buying the vehicle I was in the dealership service department with a flat tire because of a faulty sensor. The safety certificate was not worth the paper it was written on. The vehicle needed a complete brake job, the boot on the axle was torn and the tires were weather cracked. The dealership supposedly made it right. Not so much! Axle got done ok. The tires were replace with some not as bad old tires. The brake job needed 4 new rotors, brake shoes and pads. The dealership service department used the old hardware to complete the brake job. Caliper service was not done but the invoice said it was. Had to get a different service provider to fix the mess. The car was supposed to be in primo condition. Customer relations said "we should have sold the vehicle as an, as is vehicle. I did not pay an, as is price almost $13,000.00. The exhaust system now needs looking at. I have had the vehicle for only 6 months. The day I took delivery of the vehicle there was almost no gas in the tank, fumes! Sales department and service departments lied! Customer service, what customer service? More

The waiting area was outside the sales lady office so for 10 minutes listened to her berate a salesman for his lack of attention to detail, not her job etc etc. I wouldn’t buy a car off her or that dealers 10 minutes listened to her berate a salesman for his lack of attention to detail, not her job etc etc. I wouldn’t buy a car off her or that dealership. Totally unprofessional. More

We had a great experience working with Mehdi at Newmarket Nissan. Professional and knowledgeable agent Nissan. Professional and knowledgeable agent More

Professional staff helped me despite the fact that most of the time they are out of rental cars of the time they are out of rental cars More

From reception to the purchase of my vehicle I would highly recommend this dealership. You could never find a nicer group of people to deal with. Brie was exceptional in sales and Frank, the used car highly recommend this dealership. You could never find a nicer group of people to deal with. Brie was exceptional in sales and Frank, the used car Manager, was excellent in helping out with a small problem I had. Exceptional service all round. JG More

The staff do a good job, considering the age and small size of the whole store . It’s certainly not modern like Barrie was but I’m sure infinity had their reasons for closing. The staff here do very well size of the whole store . It’s certainly not modern like Barrie was but I’m sure infinity had their reasons for closing. The staff here do very well with what they have to work with . More

I took my Nissan Maxima Platinum to Newmarket Nissan because I was getting a chassis module error on dashboard. They made me to take my car 4 times and they charged me $1268 to simply repair a wiring is because I was getting a chassis module error on dashboard. They made me to take my car 4 times and they charged me $1268 to simply repair a wiring issue. After all frustrations and going back and forth, I noticed that back up camera is completely shut off. I brought this issue to my advisor ( Stephen Plumley) and I was told they need to replace the entire unit for $4000 despite the fact that display was working previously. I have no doubt that they messed up the wiring. I got a hold of the service manager (Aaron Miceli) and he was completely arrogant and helpless. Simply said, they are all incompetent and unprofessional. I do not recommend this dealership to anyone. Take your car someplace else and save yourself a lot of time and money! More