Nelson Mazda Cool Springs - Service Center

I recently had a problem with service department. A family member took my car in for an oil change, and it was recommended that the engine air and cabin filters be changed. I had changed the cabin fi A family member took my car in for an oil change, and it was recommended that the engine air and cabin filters be changed. I had changed the cabin filter myself within the last six months, and had driven fewer than 3000 miles since. I called to voice my concern, and was sent to voice mail and the call was never returned. I tried to connect online, and again received no reply. More

Love Nelson Mazda! I’ve bought my last two cars here and will buy my next car here too. will buy my next car here too. More

Quick and friendly service, very nice waiting area. You get a video of the inspection. get a video of the inspection. More

People working at Mazda cool spring are very nice to the customer and that’s the reason people keep coming for purchase and service their vehicle customer and that’s the reason people keep coming for purchase and service their vehicle More

Helpful, thorough, and honest. We use them for all of our Mazda maintenance and repair. Mazda maintenance and repair. More

Very happy with Nelson Mazda. The service dept is awesome. Very prompt and organized, friendly and helpful. awesome. Very prompt and organized, friendly and helpful. More

The process was very easy. The service center was clean and the staff was friendly and informative. and the staff was friendly and informative. More

The service department staff was very helpful. My The service department staff was very helpful. My service technician, Kirk, personally came out to speak with me about a few things which I totall The service department staff was very helpful. My service technician, Kirk, personally came out to speak with me about a few things which I totally appreciate. He went above & beyond to help me understand the car things. More

Awesome people and great communications. Customer service is really good and I always feel taken care of even if it calls for more than one trip out, however parts and service were a bit slow. is really good and I always feel taken care of even if it calls for more than one trip out, however parts and service were a bit slow. More

Great service; very pleasant people to work with. Loved the video that showed the work being done on my car which included an explanation of what they were doing; video showed how far along they were in th the video that showed the work being done on my car which included an explanation of what they were doing; video showed how far along they were in the process … great feature! More