National Dodge Chrysler Jeep Ram - Service Center

National Dodge Chrysler Jeep Ram responded

Thank you for choosing National Automotive Group and for sharing your positive experience with us! We greatly appreciate your kind words about Darrell Graham and Carlos from our service team. Ensuring consistency in service is a priority for us, and your feedback is invaluable in helping us improve. We'll certainly look into ways to enhance our consistency to ensure every visit meets your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us. We're here to make sure your experiences with us are consistently excellent. Thank you again for your support and for being a valued customer of National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for choosing National Automotive Group and for sharing your positive experience with us! We're delighted to hear that Darrell Graham made a lasting impression on you with his exceptional service. Darrell has indeed been a valuable member of our team since 2009, and we're fortunate to have him. We strive to provide a positive and welcoming environment for both our customers and our team members, and your feedback reinforces our commitment to maintaining high standards. Thank you again for your support and for being a valued customer of National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a glowing review of your experience with National Automotive Group! We're thrilled to hear that you consistently have great experiences with us and that we were able to address your vehicle's needs effectively during your first visit. Ensuring that our customers' vehicles are returned to them in the same condition they arrived, and even cleaner, is something we take great pride in. Your satisfaction is a reflection of the hard work and dedication of our team. We truly appreciate your loyalty and look forward to welcoming you back for any future automotive needs you may have. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you so much for your heartfelt review! We're thrilled to hear that Darrell provided you with such exceptional service and ensured you were able to make it to your grandson's first soccer game on time. Ensuring our customers' vehicles are serviced efficiently and with a smile is what we strive for, and we're delighted that Darrell could make your experience memorable. Your satisfaction and the happiness of your grandson are what drive us to excel in what we do. If you have any further automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National Automotive Group, and we hope to serve you again in the future.

National Dodge Chrysler Jeep Ram responded

We're sincerely sorry to hear about your negative experience at National Dodge. Providing exceptional service and communication to our customers is our priority, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and would like to address the service issues you encountered. Your patience and satisfaction are important to us, and we apologize for any inconvenience or frustration you may have experienced. We would appreciate the opportunity to learn more about your specific situation and address any concerns you have directly. Please feel free to reach out to our service manager, Darrin Howard, at (910)347-3777 so we can work towards resolving this matter and improving our service. Again, we apologize for the disappointment you've experienced, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

National Dodge Chrysler Jeep Ram responded

We are absolutely delighted to receive your glowing 5-star review! Thank you for taking the time to share your experience with the National Dodge, Chrysler, Jeep, Ram Service Department. Providing exceptional customer service is at the core of everything we do, and we are thrilled to hear that our service department lived up to your expectations. Your satisfaction is our top priority, and we are pleased that our team was able to provide you with the support you needed. If you ever have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are always here to help and ensure that your vehicle is running smoothly. Once again, thank you for choosing National Automotive Group. We truly appreciate your support and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for your continued trust in National Automotive Group's service department and for taking the time to share your positive experience with us. We truly appreciate your loyalty over the years. We're thrilled to hear that we consistently meet your expectations and provide outstanding service. Your satisfaction is incredibly important to us, and it's always our goal to ensure that every visit exceeds your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We value your business and look forward to serving you for many more years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with Darrell and our team at National Automotive Group! We're thrilled to hear that you had a positive experience with us and that Darrell and the team were able to assist you with your fuel system replacement. Ensuring the smooth functioning of your vehicle's fuel system is crucial, and we're glad that Darrell and our team were able to provide you with the exceptional service you deserve. Your satisfaction and safety are our top priorities, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your consistently positive experiences with our customer service and quick appointment scheduling at National Automotive Group. Providing excellent service and convenience to our customers is our top priority, and we're glad to see that reflected in your feedback. Our team works hard to ensure that every visit is smooth and efficient for you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!