Back

Napleton’s Arlington Heights Chrysler Dodge Jeep RAM - Service Center

Arlington Heights, IL

4.4
138 Reviews

138 Reviews of Napleton’s Arlington Heights Chrysler Dodge Jeep RAM - Service Center

Sort by
March 29, 2024

Probably one of the best dealer shops I have shopped with in my car buying history. Thd service adviser Alan Weissman is the best. Always go with him whenever I go in for service. Will keep doing business he More

by Efrain Ramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Weissman
Mar 30, 2024 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Efrain Ramos! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

March 11, 2024

This is my 3rd Jeep from Arlington Heights CDJR. Rick Multeri has helped me many times with my Jeeps. I wouldn't take my Jeep anywhere else More

by Jef reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Multeri
Mar 13, 2024 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi, thanks for sharing your recent service experience with us, Jef! We hope you continue to choose Napleton's Arlington Heights Chrysler Dodge Jeep RAM as your first choice for all your vehicle needs.

March 10, 2024

Allan Weissman in Service was kind and professional and thoroughly explained the service for my car. He kept me updated and the service was done in the timeframe as promised. He worked very hard to get me More

by Marcia Schauwecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Weissman
Mar 13, 2024 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hi Marcia, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 05, 2024

Whenever I need to come in Joanna is always so happy and helpful. She try’s to make the wait as easy and simple as possible More

by Roofrats5
Recommend Dealer
Yes
Employees Worked With
Joanna
Mar 08, 2024 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 31, 2024

Wanted to give a shout out to our sales advisor, Alan Weissman. Alan always explains things so we understand, he is honest and forthright, he is helpful in any way that he can be, and we trust him and f More

by born2dec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Weisman
Feb 02, 2024 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Born2dec, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Regards, Marta Nilles Customer Relations Manager Napleton's Arlingto n Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

December 27, 2023

My star rating is for the service department, specifically Steven Parnow and Joanne Stickels. Our service advisor, Joanne, is great at her job. She communicates regularly, which is paramount to a More

by kskippergosh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Stickels, Steven Parnow
Dec 29, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you very much for your kind feedback. Also, thank you for Choosing Napleton of Arlington Heights to assist you with you automotive needs! We're glad to hear that everything was handled to your expectations, Kskippergosh. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

November 29, 2023

The Napelton dealership the service people are always very nice very accommodating very respectful explains what’s happening with your service More

by tiffanyrenee1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Stickels
Dec 14, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thanks for sharing your recent service experience with us, Tiffanyrenee1973! We hope you continue to choose Napleton's Arlington Heights Chrysler Dodge Jeep RAM as your first choice for all your vehicle needs. Regards, Marta Nilles Customer Relations Manager Napletonn's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

November 11, 2023

Great experience, very fast 1 day turnaround for service issue on my compass. Joanne stickles was very polite and communicative, will be coming back highly recommend her. More

by Developedrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne stickles
Dec 14, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear that everything was completed to your satisfaction, Developedrealty! Please let us know if there is ever anything else we can assist you with. Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

November 10, 2023

Purchased car here 2018. Always receive excellent assistance.. Julian Feliciano helped find an answer to a non-car issue and found correct business to assist us. Bruce/Beth More

by bandb1961
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Feliciani
Dec 14, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your recent experience with us, Bandb1961! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Thank you, Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group Sleachman@napleton.com (847) 298-0900 EXT 243 & 211

November 10, 2023

Brought my Jeep in for service and Joanne helped me. She was great on keeping me updated on my vehicle. The service was great! I highly recommend Joanne as your service consultant. Thank you for taking More

by jimmy74racer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joanne
Dec 14, 2023 -

Napleton's Arlington Heights Chrysler Dodge Jeep Ram responded

We're glad to hear that everything was completed to your satisfaction, Jimmy74racer! Please let us know if there is ever anything else we can assist you with. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Arlington Heights Chrysler Dodge Jeep RAM! Regards, Marta Nilles Customer Relations Manager Napleton's Arlington Heights CDJR 630-782-9300 x2339/x2378 marta.nilles@napleton.com

1
...