Naples Chrysler Dodge Jeep Ram - Service Center

Great customer service, very responsive and took time to explain what was going on with the vehicle. My negative note is one of the repairs (tail light) only worked 1/2 day and stopped working again. explain what was going on with the vehicle. My negative note is one of the repairs (tail light) only worked 1/2 day and stopped working again. More

Carlos was excellent and got my truck back to me quickly. He sent me a video showing the tire wear, underneath and some minor issues to fix up and the work was done quickly. The truck is running perfectly. T He sent me a video showing the tire wear, underneath and some minor issues to fix up and the work was done quickly. The truck is running perfectly. Thank you Carlos! More

Excellent service appointment on 05/15/24 for my 2013 BMW 328i, which I purchased at this dealership in December 2022. Kelli, my service advisor, was terrific and smoothly helped me throughout the proces BMW 328i, which I purchased at this dealership in December 2022. Kelli, my service advisor, was terrific and smoothly helped me throughout the process. She called me twice to keep me informed about the progress on receiving needs parts and the completion time. Very nice and thorough The jobs were completed in a timely manner and everything has been great ever since. I appreciate a job well done by very nice people. Thanks More

So appreciate Jhonnathan and his plain speak and clear timing expectations on parts being shipped timing expectations on parts being shipped More

Brian is the best! Whole thing would have been a bummer if a process if it weren’t for his helpfulness. Whole thing would have been a bummer if a process if it weren’t for his helpfulness. More

Hunter Lawson was great We had issues with car and he got a loaner and delivered it got a loaner and delivered it More

Very clean dealership was happy with service. Kelli was super nice and helpful with my car. Kelli was super nice and helpful with my car. More

Sales dept was better to work with than the service dept. I was not going to leave a response based on my service experience. I told the dealership that I wouldn’t leave a bad response but they continually p I was not going to leave a response based on my service experience. I told the dealership that I wouldn’t leave a bad response but they continually pushed. I then received an email asking why I wouldn’t leave a 10 response and to please email either of two people at the dealership why. I emailed both, I also told them one of the issues is not fixed. This email went to them over a week ago and still no response More

I give Wyatt 5 stars, the rest -3 stars. The dealership is out of control. The dealership is out of control. More

Kelly got our truck fixed up. Gave us the best technician and fixed the problem. Gave us the best technician and fixed the problem. More