Antwerpen Dodge Ram

I have bought from this dealer many times and sent 8-10 deals there way use to be good now the last sale it’s 4 months later and still no floor mats that were missing at time of pick up!!! ( how long does deals there way use to be good now the last sale it’s 4 months later and still no floor mats that were missing at time of pick up!!! ( how long does it take to get a pair of floor mats) I AM DONE WITH THIS DEALER!! My guess they don’t need the 10-15 deals I send them More

Purchased a 2022 Charger Scat Pack Widebody in December, and I have to say it was a fantastic experience! Tamika and Marcus were instrumental in securing a fair deal, and making sure the entire process from and I have to say it was a fantastic experience! Tamika and Marcus were instrumental in securing a fair deal, and making sure the entire process from negotiation to driving the car off the lot was completely hassle free! I would definitley recommend Antwerpen for a vehicle purchase! More

Great people until you sign the papers. It was great to deal with Kyle Edwards. The sale went great on my Power Wagon. Until I signed the papers - then there was absolutely NO customer ser It was great to deal with Kyle Edwards. The sale went great on my Power Wagon. Until I signed the papers - then there was absolutely NO customer service. They lost one key fob and the manager said that he would mail it to us. There was also a small tear in the leather console. The next day, the general manager "did not recall promising our key fob" and "he does not know how a tear in the leather occurred. Nobody would help. I finally got Century Ram to replace the leather piece and charge it back to Antwerpen and I had to call Ram customer service to get the manager to mail my missing key fob. Kyle or the manager would not return or answer one call once the papers were signed. More

HORRIBLE CUSTOMER SERVICE STAY AWAY This Dodge dealership damaged my dashboard during an airbag recall job and decided to do nothing while being rude and firing people that i talked to. This Dodge dealership damaged my dashboard during an airbag recall job and decided to do nothing while being rude and firing people that i talked to. I scheduled my truck for a airbag recall on march 27, 2020 at 7:30am. I just purchased my truck from a dealership a week prior with no damages to the dashboard and have pics. after the job was done they left my car dirty with debris and screws all over the floor. then i noticed large cracks on the dashboard. i went inside and asked michael shreve to speak to someone about it and was shrugged off and left standing there while several people walked by saying nothing and joking around in the service bay. the service manager charles braunlich finally came up to me immediately saying, "are you the guy with high mileage older truck?" I don't understand why that needed to be said or why are you discriminating already from the beginning. I showed him the cracks and he immediately started backtracking and finding ways to avoid having to fix it. Getting attitude, xxxxxxx his teeth, rolling his ideas, slamming my truck door. I got frustrated with him and demanded to talk to a higher up. I was told to talk to James Walker who i found out later was fired days later. I wonder why but it seems very suspicious. James walker gave me promises of fixing my truck and then was let go. I then talked to Jeff Kates who's the general sales manager and he reached out to Jon lefko the general manger that i was told he talked to charles braunlich and the technician that worked on my truck and decided to do nothing about the situation. never called me to discuss the matter. i then reached out to jeff lefko and he was very arrogant and cocky and had the nerve to say i don't need to call you. my guys been with me for 35 years and i trust them and i don't trust you. i said so they don't make mistakes and he again said i trust my guys. a general manager talks to customers like this is ridiculous. i called dodge corporate and reported this matter. My truck was damaged by this dealership. No accountability, no integrity, nobody took ownership and it starts from upper management down. I will never go to this dealership ever again. They can offer me a 2020 fully loaded dodge ram for $20 and i wouldn't take it. STAY AWAY FROM THEM!!! More

Kyle Edwards is very professional and has great customer service. We came in looking for a sports car and Kyle made sure we were walking out the door with just that. Thank You, K service. We came in looking for a sports car and Kyle made sure we were walking out the door with just that. Thank You, Kyle Edwards More

Thank You! The service department was very helpful and professional. Gary always recommend required service for my Ram truck. He will inform me if necessary repa The service department was very helpful and professional. Gary always recommend required service for my Ram truck. He will inform me if necessary repairs are needed so I can decide without any pressure. More

Kyle was. Great helping me purchase my Honda Pilot. Good personality will definitely be back to get my next car thanks guys see you soon personality will definitely be back to get my next car thanks guys see you soon More

Exceptional Work The workers there are so Pleasant and Knowledgeable of the service being provided. I would recommend that everyone come in and use the services here. The workers there are so Pleasant and Knowledgeable of the service being provided. I would recommend that everyone come in and use the services here. Things are done in a Timely Fashion. More

explained the problems and resolved them car now runs great and even gave me senior discounts on parts, turned the car around in one day.car now runs great and gas milage and power is much be car now runs great and even gave me senior discounts on parts, turned the car around in one day.car now runs great and gas milage and power is much better More

I walked in and received an immediate assistance with my purchase. I walked out within 2 hours with a brand new 2019 Dodge Charger and have couldn’t be happier. My salesman, Kyle Edwards was kind and extrem purchase. I walked out within 2 hours with a brand new 2019 Dodge Charger and have couldn’t be happier. My salesman, Kyle Edwards was kind and extremely helpful in the process. While the general manager James Walker couldn’t have been more respectful and helpful in the purchase. More