Mt. Ephraim Chrysler Dodge - Service Center

My apt was 9:30. Was told computers were down. Was told an hour or two. Couldn’t locate the part. (A speaker for drivers side door, couldn’t confirm until the system Was told computers were down. Was told an hour or two. Couldn’t locate the part. (A speaker for drivers side door, couldn’t confirm until the system was back up.) walked to local shopping center. After many hours and no word walked back. System were back up, printed a paper out, walked to filing cabinet pulled my file. Yes speaker, driver side door. About another hour. Walked to Pizza Hut got lunch. No word. Came back. Talked to manager that I had been talking to. Looked at me and said “oh speaker”. About 20 more minutes or so. Went into the waiting room and about 20/25 minutes my truck was done. I truly believe that it was a 20/25 minute job that kept being pushed back because it was under warranty and they weren’t making any money from the job. I know once sitting in the waiting room and talking to the other customers that their cars were being looked at before mine. I finally left around 2:30/2:45ish. Never again. More

I can recommend. It was done well and fast and i could tell someone knowledgeable was working on the truck. It was done well and fast and i could tell someone knowledgeable was working on the truck. More

Great people great prices and easy to work with. The sales team are now my friends. The sales team are now my friends. More

I have leased a new 2024 Dodge Hornet in April and since then I have had engine light coming on consistently. I have taken to dealership to get software updates just for two days later it’s back on. I am so then I have had engine light coming on consistently. I have taken to dealership to get software updates just for two days later it’s back on. I am so dissatisfied at this point I want to get out the car and into something else. No one there seems to care More

Fixed what I asked. ...oil change ..done within time..Nice people.... my.mini van gets serviced there religiously. ...oil change ..done within time..Nice people.... my.mini van gets serviced there religiously. More

Not to bad. Took 5 weeks to figure out and fix. And communication was not the best. Took 5 weeks to figure out and fix. And communication was not the best. More

Good Service good people Great Cars Trucks great inventory nice people always on point with my vehicle inventory nice people always on point with my vehicle More

The service manager did a excellent job on finding out what was wrong with my truck, they fixed it in a timely manner I will recommend anyone to have their vehicle serviced there what was wrong with my truck, they fixed it in a timely manner I will recommend anyone to have their vehicle serviced there More

You did not try to sell me anything extra I like that everyone very polite everyone very polite More

Great service. The people were very knowledgeable about the problem and they corrected the problem The people were very knowledgeable about the problem and they corrected the problem More