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Mountain View Dodge, Olds, Alberta - Service Center

4.6

48 Lifetime Service Reviews

32580 Netook Crossing Range Road 11 #43, Olds, Alberta T4H 1P6

48 Reviews of Mountain View Dodge, Olds, Alberta - Service Centre

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January 16, 2017

"Terrible service, Overcharged, Never go back again"

- Dissapointedinolds

Brought a vechicle in for inspection and everything worked great when we brought in in. A $195.00 insection turned into $1180.00 when they told us our lights wouldn't work when they worked fine right up until the morning we brought it in for inspection. Extremely disappointed and felt completely ripped off! Besides I'm getting a new noise out of the intake since taking it in. I need to take it to another mechanic to look at which will cost me even more!! I Expected more from a small town dealer who relies more on repeat customers than a bigger city dealership. I will never go back again and don't recommend this dealership to anyone. I should have read other reviews about this place before going in. I'm not the only one these guys ripped off. Do yourselves a favour and go somewhere else!!!

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Recommend Dealer
No
Employees Worked With
Not sure if managers name.
October 13, 2016

"Awesome Service!"

- K9trainer

The people who work at this dealership are #1 in my eyes! They did everything in their power to keep things as low cost as possible. I had an electrical problem in my 2008 Jeep Wrangler and anyone who has had electrical problems knows it is hard to diagnose and can be extremely expensive to fix. These Guys went above and beyond as far as I'm concerned. I saw SIX employees discussing a variety of options that would keep things as low cost as possible for me. You can bet I've never seen that anywhere else before! When they say they treat customers like their Mothers; they truly do!

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Recommend Dealer
Yes
Employees Worked With
Charlie McAloney
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Sczesny
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tyler Anderson - 5 stars
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

We are SO glad to hear you enjoyed your service experience at our dealership! Our customer's specific needs are our top priority, so we are very happy to hear you felt well take care of in this regard. All the best with your Jeep!

September 04, 2016

"vehicle repair and service"

- wilma

Mountain view dodge were very accomodating while my vehicle was reguiring extensive repairs. They provided a rental vehicle free of charge. I like the peace of mind inspection they offer. It's nice to have a smooth running vehicle again.

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Recommend Dealer
Yes
Employees Worked With
Kimberley Vissers
Nov 14, 2016 -

Mountain View Dodge, Olds, Alberta responded

Glad to hear you enjoyed your service experience at Mountain View Dodge Wilma! Thank you for taking a moment to let us know. We sincerely appreciate it!

May 22, 2016

"My Review"

- Joan

Derek was very knowledgeable, efficient and caring. I left with the feeling that I was actually going to get good service and good work and that Derek would see to it.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
May 12, 2016

"Vehicle Repair"

- Randy B

This dealership is HIGHLY recommended. I was travelling from out of town and they took me in right away. Friendly, professional, and even Starbucks coffee on site! Nice lounge too. Very clean dealership and all the staff was open to chat and friendly. As a former Chrysler Service Manager, I can say from my own experience the service team is EXCELLENT. Many thanks from a very satisfied customer. Derek Giffin was my Service Advisor and he was very helpful. The cost was less for the service then quoted on the phone which made me very happy.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
May 09, 2016

"Efficient service"

- Carolyn

Didn't have a long wait and was able to enjoy the comfortable waiting area and complimentary coffee counter while my truck was being serviced. I had the option of shuttle service if I needed to go elsewhere. The Service Technician was very friendly. He answered the additional questions I had and I left the appointment feeling positive about the service I received and the people who served me.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
May 06, 2016

"GREAT Service & Employees!"

- Deb

Came in for warranty work, and had another issue with a non-functioning door switch. Got those looked at and dealt with; at the same time Derek did a check of other systems. He found that the air filter needed replacing (he showed me the condition of it, as he explained why it needed to be replaced). I needed to be out of there sooner than I expected, and they got me out just as quickly as possible and to my other appointment in time. Going to this dealership is comfortable and a pleasant experience. In the past, I would ignore warranty recalls, but because of their service and attitude I don't anymore.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
May 03, 2016

"Redeemed Themselves today!"

- Mandy H

I have usually had a great experience at this dealership. Today I had the pleasure of working with Derek. He is professional, courteous and attentive. As always, Bob was a treat to ride with as he took me to work and back.

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Recommend Dealer
Yes
Employees Worked With
Bob Steele, Derek Giffin
Jul 18, 2016 -

Mountain View Dodge, Olds, Alberta responded

Hi Mandy! We're so glad to hear that Derek and Bob took great care of you and your vehicle during your last visit. Thanks for taking the time to share such a positive review with us!

May 02, 2016

"Thank you."

- ab4

Derek was efficient in processing my service. My Journey was in for the longest, most expensive service and Derek was careful to apply any promotions to reduce the cost and make sure I had a ride convenient to me.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
April 21, 2016

"Excellent service!"

- Dodge Fan

Excellent attention to servicing my vehicle and correcting issue of loose muffler bracket. Prompt and efficient service! I would recommend the dealership to others and I expect to return as well.

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Recommend Dealer
Yes
Employees Worked With
Derek Giffin
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