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Motor Mile Kia - Service Center

Christiansburg, VA

4.7
173 Reviews

173 Reviews of Motor Mile Kia - Service Center

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May 20, 2024

I was very happy with the service and friendliness of the service. It was a stressful situation with my car breaking down but I felt like everyone was helpful. Thank you for the service I received. More

by missyoyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
May 20, 2024 -

Motor Mile Kia responded

We're glad to know our team at Motor Mile Kia was able to help during a stressful time. We always aim for top-notch service and friendliness! Thanks for your feedback.

May 20, 2024

Today’s visit was only for state inspection, but Tony greeted me promptly and courteously, and the inspection was completed very quickly. More

by slerch14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 21, 2024 -

Motor Mile Kia responded

We're glad to know your state inspection went smoothly and quickly at Motor Mile Kia. Thanks for the shout-out to Tony, we'll be sure he gets your kind words!

May 15, 2024

Great service good people I’m happy about what I have thanks Shelor motor mile More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 15, 2024 -

Motor Mile Kia responded

Your feedback is much appreciated! Thank you for supporting Motor Mile Kia.

May 08, 2024

I have found Tony in Service to be very attentive, polite and professional. I appreciate his attitude and service. More

by 4xcellence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 08, 2024 -

Motor Mile Kia responded

We're glad to know that you had a positive experience with Tony in our Service department at Motor Mile Kia. We appreciate your kind words and look forward to serving you again!

April 30, 2024

Tony did a great job did everything he said he would kept me posted weekly on the progress of my car and was very honest and my car was ready for pick up exactly when he said it would be he is definitely a k More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 01, 2024 -

Motor Mile Kia responded

Chris, we're glad to know Tony kept you updated and delivered on his promises at Motor Mile Kia. We appreciate your feedback!

April 29, 2024

Great service. Stacey Arnold makes you feel like you matter to ShelorService and makes you feel like family. More

by Larry1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Apr 29, 2024 -

Motor Mile Kia responded

Larry, we're delighted to know that Stacey Arnold made you feel valued and like family at Motor Mile Kia. Thanks for sharing your experience!

April 23, 2024

Tony did a fantastic job with my car! The service was very quick and completely went above and beyond my expectations! More

by maliatro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 24, 2024 -

Motor Mile Kia responded

We're so glad to know that Tony exceeded your expectations with quick and efficient service at Motor Mile Kia! Thanks for the fantastic review.

April 17, 2024

Quick efficient service staff was supi helpful would gladly. Return for my next service needs More

by jilegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 17, 2024 -

Motor Mile Kia responded

Thank you for choosing Motor Mile Kia, we appreciate your positive feedback!

April 09, 2024

Great job and quick service thanks shelor motor mile I would recommend you to everyone More

by cedricbarrett51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 10, 2024 -

Motor Mile Kia responded

Thank you for recommending Motor Mile Kia! We are happy to hear you are satisfied with our services.

April 03, 2024

I am very upset that I was not told that I would be charged a diagnosis fee. More

by tbccgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 11, 2024 -

Motor Mile Kia responded

We're sorry to learn that there was a miscommunication. We'd like to step in so that we may address your comments directly. If you are willing, please give us a call when you are available. Thank you, Customer Relations – cr@shelor.com

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