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Motion Kia - Service Center

Hackettstown, NJ

4.8
324 Reviews

324 Reviews of Motion Kia - Service Center

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June 01, 2024

great communication, car was taken care of in time desired adn the exterior ws cleaned. More

by TVS620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

It's always a pleasure to have my car serviced at Motion Kia. People are friendly and my appointment is always on time. More

by Keg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Jamie was patient and knowledgeable. It was a pleasant experience. I would definitely do it again. More

by TATIEPATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
May 27, 2024

Clean waiting area knowledgeable staff very friendly atmosphere Always keep me updated on status of vehicle More

by RBRASSARD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
May 26, 2024

Always professional and courteous, Car was delivered on time and with all work done as promised. More

by TJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

I have dealt with this dealership for 12 years. I never have a complaint. Service is excellent! More

by DRESCHERd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Always a pleasant experience going to Motion Kia. Purchased quite a few cars there and always bring them back for service!! More

by missarlene65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Their mechanics stole things out of my car. The shop manager was completely unprofessional and sarcastic in response to my complaints. I've spent well over $100,000 at their dealerships. I'm ne More

by tfogarty3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perazzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service is great. The staff are willing to work around your busy schedule and they keep you informed throughout the day about your car's problems and repairs. More

by lizjen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Harris
May 10, 2024

Service was good to work with and i will be back for future service on my vehicle More

by jetilves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Popolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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