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Mississauga Toyota

Mississauga, ON

3.9
426 Reviews

2215 Dundas St E

Mississauga, ON

L4X 2X2

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426 Reviews of Mississauga Toyota

July 19, 2023

My 2014 Toyota Matrix has received excellent service since I purchased it in 2014 and is still running beautifully thanks to the superb and knowledgeable staff. This car has only ever had maintenance s More

by Patto
Recommend Dealer
Yes
Employees Worked With
Dominika Lipowski
July 15, 2023

They spelled my name wrong but courteous service advisors, paid more than expected welcome to 2023. More

by Sonjajones_3
Recommend Dealer
Yes
Employees Worked With
Bald man, glasses
June 02, 2023

2.5 hrs for an oil change It's a 30 to 40 min job Never coming back More

by Jd04mail
Recommend Dealer
No
Employees Worked With
Dominika Lipowski
Jun 23, 2023 -

Mississauga Toyota responded

Hi there, Thank you for your review. I am sorry to hear that you had a negative service experience. We will take this feedback as a learning opportunity and want to ensure that all of our guests have a positive experience. If you have any questions. please feel free to email me directly at agallucci@mississaugatoyota.com. Kindest Regards, Anthony Gallucci Service Manager 905-625-0333

April 10, 2023

I always get my car serviced from Mississauga Toyota! As always, the service is always outstanding and within the set timeframe as mentioned by the service department. Most of the time the service has More

by NIK
Recommend Dealer
Yes
Employees Worked With
Matthew Piazza (Service Advisor)
May 02, 2023 -

Mississauga Toyota responded

Hi Nik, Thank you for your 5-star review about your service experience with Matthew and our team! We are so happy to hear that he is customer focused as that is what we strive to be. Hope you are enjoying your 2018 Camry and we look forward to helping you with your vehicle needs again in the future! Kindest Regards, Anthony Gallucci Service Manager

January 24, 2023

Thank you very much for your help and taking care of us. For my new car I would like to thank George and Ricardo💐💐💐thank you very much More

by Justina.potrus
Recommend Dealer
Yes
Employees Worked With
Dominika Lipowski
May 02, 2023 -

Mississauga Toyota responded

Hi Justina, Thank you for your positive review about your sales experience with Ricardo! Hope you are enjoying your new car and we look forward to seeing you again in the future! Kindest Regards, Justina Wilson Operations Manager

December 23, 2022

service advisor Michael was great. Got oil change done but noticed that windshield washer fluid was not topped up. Not a big deal but this is the second time this has happened. It make More

by Dave
Recommend Dealer
Yes
Employees Worked With
michael piazzo
May 02, 2023 -

Mississauga Toyota responded

Hi Dave, Thank you for your review about your service experience. We are so happy to hear that Matthew provided a good service experience. We are sorry to hear that your washer fluid was not topped up. We have communicated the feedback to our team. All feedback is used as a learning opportunity so thank you for letting us know. If you have any questions, please email me directly at agallucci@mississaugatoyota.com. Kindest Regards, Anthony Gallucci Service Manager

November 30, 2022

Knowledgeable, courteous, professional and efficient staff. Giving straight forward and clear definition of troubleshooting results More

by maricic_t
Recommend Dealer
Yes
Employees Worked With
Albert Huang
Dec 12, 2022 -

Mississauga Toyota responded

Hello, Thank you so much for taking the time to share your experience online! We are so glad to hear that you had a positive experience during your visit. Call us if there is anything we can help you with! Kindest Regards, Justina Wilson Operations Manager

November 26, 2022

On 11/21/22 in for Service & tire change. Noted on 427 Hwy sensor light flash on indicating low pressure. Returned on 11/26/22. Advised i would have to leave van and pay $89.00 to reset senso More

by zbylo777
Recommend Dealer
No
Employees Worked With
unknown, no name tag but identifiable as Male in 40-50's
Dec 12, 2022 -

Mississauga Toyota responded

Hello, My name is Anthony Gallucci and I am the Service Manager at Mississauga Toyota. I am sorry that you feel you did not have a world-class experience here at Mississauga Toyota. Please feel free to reach out to me to discuss this further via email at agallucci@mississaugatoyota.com. Kindest Regards, Anthony Gallucci Service Manager

Dec 15, 2022 -

zbylo777 responded

Mr. Gallucci: Mr. Joshua Pitcher, Service Advisor, did not ask if I had tire sensors on my winter tires. I would assume he would have some basic knowledge of determining if they existed. My van came with sensors. It is only logical that my winter tires would have sensors. Otherwise the safety reason for having a sensor light to indicate low pressure, is useless. Toyota probably doesn't care if their advertised safety equipment is being employed for safety purposes, and dealerships don't seem to care. Slamming on the brakes at 100 km per hour on 427 when light came on to avoid a blowout is also not very safe.

March 14, 2022

Very pleased with the service I received. The staff were extremely helpful when I found that I didn’t have my credit card with me. Very helpful when I needed to get the bank to withdraw paym More

by g_lonski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Hung, Dominika Lipowski
May 02, 2022 -

Mississauga Toyota responded

Hi George, Thank you so much for taking the time to share your experience online! We are so happy to hear that you had a positive experience. I'm sure our entire staff enjoyed helping you with your needs as much as you enjoyed your experience. Call us if there is anything we can help you with! Kindest Regards, Justina Wilson Operations Manager

January 18, 2022

I used to this dealership service before but stopped for couple of incidents. 2 years ago I took my car for oil change and inspections. I remembered that I have malfunctioning and broken windshield but f More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dominika Lipowski
Mar 31, 2022 -

Nick responded

I used to this dealership service before but stopped for couple of incidents. 2 years ago I took my car for oil change and inspections. I remembered that I have malfunctioning and broken windshield but forgot to tell them. I assumed that they will inspect and change it. However, they reported all inspected and fixed but when I got home it was not fixed even not checked. Another incident. I found only one screw used under car for protection shield, They need properly fasten all screws. Last incident was price matching. I got quote that I need to pay 450$ to spare part and to get it fixed. By chance I got it checked in another place and it was fixed for 70$. I stayed away for a while, however, I came back again for recall issues. Recall problem was resolved but after 2 days I got a couple indicator light on. Engine and slip indicator and AWD indicator. When I go there and after couple couple days and weeks I get problem. ,, Now, I have to get it fixed somewhere. I assume something wrong there.

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