Michael Hohl Subaru

The service personnel provided friendly and courteous service. Celso Marquez was my service advisor. He is very knowledgeable. service. Celso Marquez was my service advisor. He is very knowledgeable. More

Everyone that I have dealt with has been helpful and friendly! My salesman has always been there for me with any problem I might have even though I bought my car in 2919. I would buy another car from hi friendly! My salesman has always been there for me with any problem I might have even though I bought my car in 2919. I would buy another car from him! And I would recommend this dealership! More

Christina Rodriquez was very professional and friendly. .I would ask for her again and again. .I would ask for her again and again. More

The Service man was right on time. I waited for my car in the coffee area which was well supplied & clean & comfortable. The service man kept me informed about the vehicle. My breaks I waited for my car in the coffee area which was well supplied & clean & comfortable. The service man kept me informed about the vehicle. My breaks needed to be replaced which was not expected. The time taken to do the work was a shorter length of time than was estimated. That was a nice surprise. I felt safe in my car knowing the breaks were in good shape. Thank you. I’ll be back for my next service. More

Michael Subaru staff for the most part are great people. Homi who was our sales person, to the accounting Mgr. ,to the all people'who repair our Subaru's. Thank you for all the respect y'all give to the l Homi who was our sales person, to the accounting Mgr. ,to the all people'who repair our Subaru's. Thank you for all the respect y'all give to the locals also all the help you give to Carson Tahoe Cancer Center and yes I am a Cancer Patient. Again thank you for being you. God has Blessed us with y'all. More

At first I couldn’t get a phone back from anyone and was very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sa very frustrated. After meeting Dom he helped finalize the deal with a few freebies that we had talked about. I must says I’m very unhappy with the sales manager. On their website they have “get Eprice” and “TradeUp” for a better deal. Both are false advertising because they don’t even amount to a penny discount. I would expect at least a $500 discount for the TradeUp program. I guess being a loyal customer doesn’t mean anything. I enjoyed working with Dom and Parker. The sale manger needs to step up and work with Eprice and TradeUp customers or take it off their website. I’ll be honest I would expect the sales manager to read this and refund me the $500 for the false advertising. Dom and Parker get an A and sales manager an F. Sorry but don’t false advertise. Do the right thing!! I must also thank Dom for sending the nice young lady to pick me up at my house and take me to Michael Hohl to finalize the deal and so I didn’t have to find a ride. More

Great service and easy to deal with. Matilda explained everything and took her time to make it right. Matilda explained everything and took her time to make it right. More

Title: Disappointing Service and Unfulfilled Promises: A Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my expe Warning About MICHAEL HOHL SUBARU OF CARSON CITY NEVADA I had high hopes for MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, but unfortunately, my experience with their service has been nothing short of a disappointment. Less than a month ago, I purchased a new car from their dealership, excitedly driving it off the lot, only to notice a dent that I hadn't spotted during the initial inspection. Upon contacting MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, they assured me that they would promptly send someone to fix the dent, emphasizing their commitment to customer satisfaction. However, this promise turned out to be nothing but empty words. To my dismay, after several follow-ups and assurances that someone would be assigned to address the dent, I received a sudden cancellation notice the morning of the scheduled date to do the repair. Their excuse? They claimed it was no longer covered under the warranty, leaving me responsible for the repair costs. This lack of accountability and failure to honor their commitment is beyond frustrating, especially considering the car is barely a month old. Not only did they fail to deliver on their promise, but they also left me in a situation where I have to bear the expenses for a dent that was overlooked during THEIR inspection process. The entire experience reflects poorly on the integrity and reliability of MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. A dealership that initially appeared professional and customer-oriented turned out to be indifferent and unhelpful once the sale was finalized. Their disregard for honoring promises made during the purchase process leaves a bitter taste and raises serious concerns about their credibility and commitment to customer satisfaction. I strongly advise potential customers to be cautious when dealing with MICHAEL HOHL SUBARU OF CARSON CITY NEVADA. Their failure to stand by their assurances and handle post-sales issues responsibly is a RED FLAG for anyone considering purchasing a vehicle from them. It's regrettable that what should have been an exciting experience turned into a frustrating and disappointing ordeal due to their negligence and lack of follow-through. I strongly urge ANYONE considering a Subaru to AVOID MICHAEL HOHL SUBARU OF CARSON CITY NEVADA, at ALL COSTS! More

After correctly diagnosing my problem over the phone the service department fixed by beloved Olivia who is now running awesome! AND there was no charge! Which I realize is the plan I purchased but still it service department fixed by beloved Olivia who is now running awesome! AND there was no charge! Which I realize is the plan I purchased but still it was a nice surprise. Even though the service department is undergoing a remodel everyone is easily accessible, super friendly and as usual very knowledgeable and professional. I specifically bought our last 4 Subarus from THIS dealership because of their service department. True story. Ask me! More

People are friendly and eager to help. Building is clean and user friendly. Undergoing a remodel but while under construction they still maintain ease of access and great service Building is clean and user friendly. Undergoing a remodel but while under construction they still maintain ease of access and great service More