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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,240 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,240 reviews

April 22, 2024

Professional customer service they pay close attention to details and time. I’m satisfied glad with their service. More

by ALI.ZAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sanchez Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mekonnen Wossene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Kim
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hi Ali, we're glad to know you had a satisfying experience with our team at Mercedes-Benz of Portland. We appreciate your recognition for our attention to detail and time management! Come visit us again!

Helpful
April 22, 2024

Excellent service from Bella, swift and reliable. Clear communication, quality maintenance work. Will definitely come back. More

by MICHAEL.GERRITS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hi Michael, we're glad to know Bella provided excellent service during your visit at Mercedes-Benz of Portland. We look forward to seeing you again!

Helpful
April 21, 2024

The ultimate in customer service! Always letting me know where I stand I terms of price and value and never is to pushy and always under promises and over delivers. More

by RHW333
Recommend Dealer
Yes
Employees Worked With
Cecelia
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hello! We're delighted to know you had such a positive experience at Mercedes-Benz of Portland! Our team always aims to provide top-notch service and keep our customers informed. We look forward to your next visit!

Helpful
April 20, 2024

Great job on getting my vehicle done on time Love the complimentary car wash as well as the transportation to and from work. More

by MICHAEL.SLATTERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hi Michael, thank you for your feedback. We're glad to know you appreciated the timely service and complimentary car wash at Mercedes-Benz of Portland. Until next time, enjoy the road ahead!

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April 19, 2024

Overcharge, rudeness, less than interested in customers. Trying to get an email with quote and photos took 2 weeks!!! More

by VERO35IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 19, 2024

Have been available for all appointments to handle car problems efficiently, and effectively. A-1 rating More

by jessie 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bella
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hi Jessie, we're glad to know that our team at Mercedes-Benz of Portland has been able to assist you efficiently and effectively during your service visit. We'll see you next time!

Helpful
April 19, 2024

Service was fast and great. The car service was excellent to commute to and from the appointment More

by MILL5824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hello! Thank you for your feedback on your recent visit to Mercedes-Benz of Portland. We're happy to hear that you had fast and great service! Until next time, enjoy the road ahead!

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April 15, 2024

Incompetence and untrustworthy. I was coming in for an oil change. They didn’t have the part needed (Lexus oil filter) even though I reminded them ahead of time. I was sent to a non More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mekonnen Wossene
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Mercedes-Benz of Portland responded

JS, thank you for taking the time to leave us this feedback. I'm sorry to read about your experience with the oil change. We understand how valuable your time is and apologize for any inconvenience caused. I'd like to personally assist you in resolving this issue - please reach out at a time that suits you best so we can make things right. Thank you, Eric Trueblood - Service Manager - 503-228-8351

Helpful
April 15, 2024

Competent and careful, there inspection recealed a couple system problems that were in need of work. They were able to complete the service and the needed work by the end of the day. More

by CONNORM577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Sco
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Apr 22, 2024 -

Mercedes-Benz of Portland responded

Hi Connor! We appreciate your feedback! It's great to know our team at Mercedes-Benz of Portland was able to identify and address the issues with your vehicle efficiently and on time. We're here for any future service needs you may have and hope that you come back soon!

Helpful
April 15, 2024

Chris Scorcio in Service and Alvin Joswick in Sales are the greatest! Thanks to all at Mercedes Benz of Portland. More

by wepj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Mercedes-Benz of Portland responded

We're so glad to know that Chris and Alvin provided you with great service at Mercedes-Benz of Portland. Thanks for the shout-out, we appreciate it!

Helpful
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