Mercedes-Benz of Santa Fe

AVOID. Untrustworthy. Unprofessional. When I had the audacity to question the thin service history from a CarFax and mention the spotty reviews of this deal Untrustworthy. Unprofessional. When I had the audacity to question the thin service history from a CarFax and mention the spotty reviews of this dealership, I received a rude email from Michael Martinez, General Manager. Specifically, I asked for the conditioning report and whether the transmission was serviced for a C450. Evidently "Mike Muscle" thinks I should go elsewhere for a $29,000 car. I'm sure the owners will be thrilled to hear of his business philosophy! See the screen attachment. What a classless dolt. If this is how he runs the dealership, I can only imagine what really goes on there. Since he's giving advice to go elsewhere, I see this as a blessing in disguise. After reading reviews on Yelp and elsewhere clearly there are some serious QA issues with how they do things. I will head to Texas. Adiós Mike! More

Excellent In Every Way Just bought a Certified Pre-Owned GLC 300 last Saturday. Michael Martinez, the manager, and Elias Martinez, our salesperson, went above and beyond to Just bought a Certified Pre-Owned GLC 300 last Saturday. Michael Martinez, the manager, and Elias Martinez, our salesperson, went above and beyond to assist us. It was the least stressful experience we've ever had purchasing a car. Also, I had to take it in yesterday for some service and Larry in service was exceptional. They won us over and we plan to buy another car from them in the future. We highly recommend Mercedes of Santa Fe. More

Thanks On a day that was more congested with errands than planned, the completed the Express Oil Change faster than my expectations. Thanks. You made the r On a day that was more congested with errands than planned, the completed the Express Oil Change faster than my expectations. Thanks. You made the rest of my day full of deadlines continuous and possible. Thanks Team More