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Mercedes-Benz of Orland Park

Orland Park, IL

Overview
Reviews
Vehicles
4.6
372 Reviews
Call Dealership (708) 460-0400

8430 W. 159th Street

Orland Park, IL

60462

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Showing 372 reviews

April 04, 2024

Always the Best Service From Greeters to Mechanics Amenities Waiting Cleanliness and Work done as Promised More

by Ronny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bosco
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Apr 05, 2024 -

Mercedes-Benz of Orland Park responded

Ronny, we're delighted to know you had a great experience at Mercedes-Benz of Orland Park. Thanks for the shout-out about our service and cleanliness!

Helpful
February 11, 2024

I’m a custom of this dealership for a long time now I have purchased 3 Mercedes in that time frame my salesperson is marvelous his name is Dyrail. More

by Wilbur Lacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyrail Brown
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Feb 12, 2024 -

Mercedes-Benz of Orland Park responded

Wilbur, it's great to know you've had such a positive experience with Dyrail at Mercedes-Benz of Orland Park. We appreciate your loyalty and look forward to serving you in the future!

Helpful
February 02, 2024

Very professional and took great care of our problem Service manager, Dominick, definitely is an asset for Mercedes Orland Park and our wonderful salesman, Mike Moran, is the best car salesman we ever More

by Goodfella190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moran and Dominck service
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Feb 02, 2024 -

Mercedes-Benz of Orland Park responded

We're delighted to know that Dominick and Mike provided you with top-notch service at Mercedes-Benz of Orland Park. We appreciate your kind words, and we'll make sure they get the recognition they deserve! Thanks for choosing us!

Helpful
December 19, 2023

It was a great experience. Peter provided great service and everyone that I had to come in contact with was professional and courteous. More

by rdeaderick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
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Dec 19, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for the positive feedback! We're glad to know Peter and our team at Mercedes-Benz of Orland Park provided you with a great experience.

Helpful
December 14, 2023

Great experience buying, was not pushy about anything. Went in one day came back the next to purchase! More

by Jturturici1704
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather, Cameron
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Dec 15, 2023 -

Mercedes-Benz of Orland Park responded

We're glad to know your buying experience at Mercedes-Benz of Orland Park was a great one! We appreciate you choosing us for your purchase. Safe and happy driving!

Helpful
December 11, 2023

My experience was nice, easy and smooth. Dyrail was AMAZING. And I love my new truck! More

by Pegasus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather in finance - she was great! , Dyrail Brown
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Dec 12, 2023 -

Mercedes-Benz of Orland Park responded

It is great to hear that Dyrail was able to assist you so smoothly throughout the entire sales process. We hope you enjoy your new ride and we wish you safe travels ahead. Take care! -- The Mercedes-Benz of Orland Park Team

Helpful
December 10, 2023

Nice people to do business with very happy with my purchase dyrail very pleasant person More

by nunezsalvador360
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dyrail Brown
Report | Print
Dec 11, 2023 -

Mercedes-Benz of Orland Park responded

We really appreciate your positive review! Thank you for choosing Mercedes-Benz of Orland Park and for sharing your experience. Safe travels ahead!

Helpful
December 09, 2023

Great and easy service! They were very accommodating and made buying a care from them wonderful! More

by Michele
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 11, 2023 -

Mercedes-Benz of Orland Park responded

Michele, we are thrilled to read your car-buying experience went smoothly! Thank you for leaving Mercedes-Benz of Orland Park a five-star review, and we hope you enjoy the ride!

Helpful
October 21, 2023

Everyone was very helpful, knowledgeable and very friendly. I would definitely recommend going here to buy a car, or for service More

by Ctraina70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maus, Carmen Torres, Brad Patrylak, Jason Glenn, Steve Moore, Matthew Virus, David Bosco
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Oct 23, 2023 -

Mercedes-Benz of Orland Park responded

Hello! Customer satisfaction is our top priority - We're happy to see that we've met your expectations. We look forward to your next visit! Thank you for recommending Mercedes-Benz of Orland Park, your positive experience with us is what we strive for.

Oct 23, 2023 -

Ctraina70 responded

I was very satisfied with my experience when my car was in the service department. All of my questions were answered, and I was informed of the progress of my repair. If I ever have another problem with my car, I will definitely take it back to Orland Park in Mercedes Benz.

Oct 23, 2023 -

Mercedes-Benz of Orland Park responded

Thank you so much for your feedback and positive comments once again! Customers like you make our day at Mercedes-Benz of Orland Park. Have a wonderful week!

Helpful
October 21, 2023

I went to see why my check engine light was on and a ticking noise, I was told the engine had to be replaced coast of 45k makes no sense to me the engine I looked up coast only 5k-6k 2015 GL550 so where More

by TomT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
Report | Print
Oct 23, 2023 -

Mercedes-Benz of Orland Park responded

Tom, I'm sorry to read about your experience. It's concerning that you felt our diagnosis was inaccurate and the cost excessive. We aim for transparency in all our services, so this feedback is important to us. If you're open to discussing this further, please reach out directly at your earliest convenience - we'd like a chance to make things right if possible. Thank you, Joseph Cronin - Service Manager - 708-428-8228

Oct 23, 2023 -

TomT responded

Joseph, Thank for talking to me but I still stay by what I said, you can’t give me more information because your technician and service writer happened to be out that is not good business. All I’m getting from you is excuses and no answer or solution all you can do is talk bad about my car. If I want to put a band-Aid on my car to fix it temporary then let me put a Band-Aid on my car but instead you focus on money trying to replace my engine then just repair in the meantime. You guys don’t care about the customer and try to milk them for all they have there is no honesty in this dealership I will never trust my car with them.

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