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Mercedes-Benz of Midlothian
Midlothian, VA
894 Reviews
Mercedes-Benz of Midlothian has been a trusted dealership in greater Richmond, and since we opened our doors in 2003, our focus has never wavered. We’ve built our reputation by delivering an unrivaled service and ownership experience every step of the way, while offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 894 reviews
June 02, 2024
Regina was very attentive to getting our repairs scheduled and completed quickly. Service was great. scheduled and completed quickly. Service was great. More
by GHAN.DESAI
Verified Customer
Helpful June 01, 2024
Regina was a breath of fresh air, very professional. She knew her stuff I will return She knew her stuff I will return More
by JEROME.JEROME.BLAND
June 01, 2024
I have had a few vehicle served with this dealership and the service is always good. the service is always good. More
by anelsonsr9
Employees Worked With
June 01, 2024
Service department is dishonest. We had a quote of $13k that once we declared we were going somewhere else. Became $3k We had a quote of $13k that once we declared we were going somewhere else. Became $3k More
by mchaney3
Employees Worked With
June 01, 2024
We consistently receive fast and honest service and are grateful for the timely updates when our Mercedes chassis motorhome is in for routine service. grateful for the timely updates when our Mercedes chassis motorhome is in for routine service. More
by SRAELANCASTER
Employees Worked With
Alan
June 01, 2024
The personnel staff was very polite, handled my situation with efficiently and I didn’t have to wait too long! Thank you with efficiently and I didn’t have to wait too long! Thank you More
by collinswilliams
Employees Worked With
June 01, 2024
This was one of the best experiences I’ve ever had at a car dealership. Everyone, especially Dylan was kind, patient and respectful. I was very pleased with the knowledge and sharing of important informati car dealership. Everyone, especially Dylan was kind, patient and respectful. I was very pleased with the knowledge and sharing of important information to help me make the best choices. The prices were comparable or better than the ones that I previously researched. The choices were mind blowing! Dylan, Chris, and Jon were very efficiency and prompt in processing my purchase. I would highly recommend this dealership to all my tax clients, family, and friends. It was worth the 2 hour + drive. Your help and service is a blessing at Midlothian Mercedes-Benz. Thank you so much! More
by barksdale
May 31, 2024
Great overall experience at the service department. Will absolutely visit again when needed. Thank you. Will absolutely visit again when needed. Thank you. More
by JAYWOODFIN23
