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Mercedes-Benz of Lehigh Valley

Allentown, PA

4.7
321 Reviews
Mercedes-Benz of Lehigh Valley is located in Allentown, PA also serving Easton, Bethlehem, Coopersburg, Emmaus and the surrounding areas. We look forward to seeing you!
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3401 Lehigh St

Allentown, PA

18103

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Showing 321 reviews

May 16, 2024

Jonathan at Lehigh Valley Mercedes Benz is fantastic! He took great care of my C300 and all its service needs with great customer service. Paolo S. More

by mbfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sell
May 16, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that Jonathan provided fantastic service for your C300 at Mercedes-Benz of Lehigh Valley. Thanks so much for the positive feedback!

May 14, 2024

I Give A 5 Star Review To Richard In Service. .And His Team Of Mechanics..As They Try To Resolve An On Going Problem With My Car..As I Have Also Done Much Research Myself..Will Offer Opions ..Alte More

by extrachese@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard In Service
May 14, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thanks for the 5-star review! We're glad to know that Richard and our service team at Mercedes-Benz of Lehigh Valley have been working hard to resolve your car issue. Your understanding, patience, and willingness to offer alternatives are greatly appreciated.

May 14, 2024

Outstanding experience with Rick. He understood my issues and took time to listen to me and explain. Almost 20 years driving Mercedes and my first experience at Lehigh Valley. But not More

by bcurtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
May 14, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're delighted to know that Rick provided an outstanding experience for you at Mercedes-Benz of Lehigh Valley. It's great to see our team's dedication reflected in your feedback, and we look forward to seeing you next time!

May 14, 2024

Friendly and very helpful Would definitely buy another car there and it is convenient to our home More

by momoe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in Service
May 15, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for this 5-star review of Mercedes-Benz of Lehigh Valley! We will pass along your kudos to our team. Take care!

May 11, 2024

Appreciated the pick up and delivery. All service requests were completed. Everyone I interacted with was pleasant and professional. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan & drivers
May 13, 2024 -

Mercedes-Benz of Lehigh Valley responded

Joyce, we're glad to know you appreciated our pick-up and delivery service at Mercedes-Benz of Lehigh Valley. It's great that all your requests were met by our pleasant and professional team. Thanks for the review!

May 09, 2024

When I pulled in the service department. Jonathan was there to greet me and was aware of my situation. I felt like he knew me personally. Which is a great feeling upon your first visit. More

by Georgina Inabinett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 09, 2024 -

Mercedes-Benz of Lehigh Valley responded

Georgina, it's fantastic to know that Jonathan and our team at Mercedes-Benz of Lehigh Valley made you feel welcome right from the start. We're here for any future needs you might have!

May 08, 2024

Jonathan has a very good manner and knowledge very good service I really appreciate his service. More

by eddy5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 08, 2024 -

Mercedes-Benz of Lehigh Valley responded

Thank you for reviewing Mercedes-Benz of Lehigh Valley! We will pass along your kudos to Jonathan. Take care!

May 07, 2024

Pleasant as always, got the updates, car was ready at the time promised and everything was done perfect. Juan did a great job from start till finish. More

by martin.stark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
May 07, 2024 -

Mercedes-Benz of Lehigh Valley responded

Martin, we're glad to know that Juan and our team at Mercedes-Benz of Lehigh Valley met your expectations! Thanks for the positive feedback. Enjoy your updated ride!

May 07, 2024

With two cars in for service, I’m pleased with the entire process, the amenities, and especially Jon Sell who kept me updated repeatedly. The bonus was Jon’s ability to answer technical questions that I had. More

by calschluter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Sell
May 07, 2024 -

Mercedes-Benz of Lehigh Valley responded

We're glad to know you had a positive experience with Jon and our team at Mercedes-Benz of Lehigh Valley. We always aim to keep our customers informed throughout the service process. Thanks for your feedback!

May 02, 2024

They offer great service and a pleasant experience. Always very easy to deal with them More

by cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
May 03, 2024 -

Mercedes-Benz of Lehigh Valley responded

Cindy, your review is music to our ears! Thank you for working with us at Mercedes-Benz of Lehigh Valley!

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