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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,314 Reviews
Call Service Center (267) 419-4033

2,314 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 11, 2024

Service Dept handled the issues promptly and professionally and returned our car when done. Follow up questions have not yet been addressed; it seems difficult to reach the service dept at time More

by ascherffel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassio Harris
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Helpful
June 11, 2024

I needed brake service due to my caution brake light coming on. I was able to take my vehicle in for repair immediately. My issue was resolved in a couple of hours with professional service from the ser More

by NANCYJSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Mercedes-Benz of Fort Washington responded

Nancy, we're delighted to hear that our team at Mercedes-Benz of Fort Washington could provide prompt and professional service for your brake issue. Thanks for sharing your experience!

Helpful
June 10, 2024

ISAAC WAS GREAT ! Service was fast & efficient. Would recommend them to anyone looking to purchase a car , with an easy process :) More

by MAGLOMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Thanks for the fantastic review! We're glad Isaac and our team at Mercedes-Benz of Fort Washington made your experience smooth and efficient. Enjoy your new car!

Helpful
June 10, 2024

special thanks to the manager (don't know his name) and the mechanic who cared enough to improvise and fix a problem More

by JAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know names
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Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! We're glad to hear our manager and mechanic at Mercedes-Benz of Fort Washington were able to assist you effectively. We appreciate your feedback!

Helpful
June 08, 2024

Excellent. Very efficient in and out for me as well as excellent service on the car. More

by BJKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

We're happy to hear your recent visit at Mercedes-Benz of Fort Washington was an efficient one! Thanks for the review and please don't hesitate to reach out if we can be of service again in the future!

Helpful
June 07, 2024

This dealership has great service. Friendly staff. Clean environment. Nice cars. Everyone is very professional. More

by FJOHNSON_RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reimel
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Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Thanks for the positive feedback! We're glad to hear you enjoyed your experience at Mercedes-Benz of Fort Washington. Safe travels!

Helpful
June 06, 2024

Staff were very helpful. Work on my vehicle was good. Thanks for loaner. Extremely satisfied. More

by LACABRERA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Mercedes-Benz of Fort Washington responded

We're glad to hear it! Thank you for leaving your awesome review! - Mercedes-Benz of Fort Washington

Helpful
June 05, 2024

Great service. Prompt reply. Realistic communication regarding timeframes for Scope of work. Good good job More

by REMEMBER-THIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casio
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Jun 05, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided great service and clear communication. We appreciate your support!

Helpful
June 05, 2024

Great service, beyond my expectations. Michael Hardin was the best! Great value for the services that were provided. More

by JSUBACUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hardin
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Jun 06, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your positive experience! We're delighted to hear that Michael Hardin and the team at Mercedes-Benz of Fort Washington exceeded your expectations. We appreciate your support!

Helpful
June 05, 2024

The customer service at Ft Washington is consistently fantastic. They’re fair and accommodating when the need occurs. I’m not one to ask for more than I deserve. They delivered when the minor error was More

by CAROLGIANNONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jun 10, 2024 -

Mercedes-Benz of Fort Washington responded

Carol, we're delighted to hear that you consistently receive fantastic service at Mercedes-Benz of Fort Washington. Thanks for sharing your experience!

Helpful
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