Back

Mercedes-Benz of Coral Gables - Service Center

Coral Gables, FL

4.9
2,488 Reviews

2,488 Reviews of Mercedes-Benz of Coral Gables - Service Center

Sort by
April 24, 2024

The staff is always very welcoming. The dealership is kept very clean and accommodating. Service team does an excellent job. More

by Francesco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Pereda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 20, 2024

Very nice people and understanding of issues and concerns. A special thank you to my service advisor Marcos Gonzales and Lorena Renteria-Hernandez. Both went way beyond to make things work out smo More

by allencheifetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Renteria-Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

April 18, 2024

The 3 gentlemen singled out below are a pleasure to do business with. Total professionals in all respects. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Diez-Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Mercedes-Benz of Coral Gables responded

Paul, It's great to hear that we were able to help you out. Rene, Valntin, and Francisco aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Coral Gables! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 29, 2024

Exceptional service and a great team. Everyone was really nice and they catered to everything that I needed in order to make this a good experience. More

by mgarrido1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazher Majeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Llanos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Toro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 15, 2024

Service was excellent, service agent very professional and caring as always. Attention and refreshments excellent as well. More

by Nestor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 05, 2024

I have been going to this dealership for over 20 years because of the incredible level of service they provide. My service advisor Byron Soler does an excellent job which is why I am such a long time loy More

by David B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franz Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

March 02, 2024

Aldo Guerra is an excellent service advisor. He exemplifies the excellence of Mercedes-Benz. He is always very professional and responsive. More

by sevlopez59
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Mercedes-Benz of Coral Gables responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Coral Gables, we look forward to having you as a valued customer for many years to come! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 15, 2024

As always, the service was professional, efficient, and excellent I appreciate your service and advice. Thank you very much More

by ssl4074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

February 14, 2024

Marcos Gonzalez is my service manager and has always provided me with excellent service. He takes excellent care of my car and has always been timely and effective with the service provided. More

by Cheighes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Marcos here at Mercedes-Benz of Coral Gables. Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

January 30, 2024

Stephanie Segovia has always delivered exceptional service. Her professionalism and friendliness is wonderful. We are always very happy with the quality and level of service we receive with Stephanie. More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Stephanie delivered such a great experience! Mike Munoz, Service Director 786-413-1439 Michael.Munoz@mbcoralgables.com Lorena Renteria Hernandez, Service Director 786-413-1431 Lorena.Renteria@mbcoralgables.com

1
...