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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.6
833 Reviews

833 Reviews of Mercedes-Benz of Columbus - Service Center

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May 28, 2024

Mercedes Benz of Columbus has sold me 4 new cars! !! And there service has been superior to every dealership if worked with. More

by RLPFLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Rachelle has been a pleasure to work with each time I've needed service. I'm so thankful for the convenience and service I've been provided. More

by StephanieLewis521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

I really love the dealership the service was awesome. I give them 5 great stars. More

by kbrock1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

My experience with Columbus Mercedes Benz was fantastic. Everyone I dealt with there were professional and extremely easy to work with. I look forward to taking our vehicle there for maintenance in the futu More

by mtymen386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Love the easy service schedule online. I view the online service calendar and schedule around my work hours. More

by BOSSJETER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

I was told it runs like new but it’s not a hey Mercedes that I want…. Maybe 1 day in year's (years) to come!! More

by tk.parrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

The Mercedes-Benz of Columbus dealership is top notch. Wouldn't take our cr anywhere else. Prompt, courteous, professional service. More

by stonef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Mercedes-Benz of Columbus always provide exception value for the service I receive there. Additionally, their everyone in the service department conducts themselves in a friendly and professional manner. I More

by derric0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Our experience at Mercedes of Columbus was a 5 of 5 overall customer rating. Thank You. More

by albertspinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The people at the desk were pleasant. My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place More

by malindalo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Farthing
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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