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Mercedes-Benz of Beaverton
Portland, OR
2,823 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,823 reviews
April 18, 2024
Service is a reflection of the F1 team My pit stops have been flawless minimally been flawless minimally More
by MARTELLWEBSTER
Verified CustomerEmployees Worked With
Helpful April 17, 2024
I cannot stress enough the immense frustration and disappointment I've encountered dealing with Mercedes Benz of Beaverton. My experience with their sales and finance managers has been nothing short o disappointment I've encountered dealing with Mercedes Benz of Beaverton. My experience with their sales and finance managers has been nothing short of a nightmare. Despite repeated attempts to contact them, I've been met with silence and indifference. Today alone, I've called them over 20 times in an attempt to get answers to their request for a VIN verification from local law enforcement. This should have been a simple task, but the lack of communication and responsiveness from the dealership has made it a Herculean ordeal. To make matters worse, I've repeatedly requested executed paperwork for my lease from a representative named Samantha, yet I have received nothing. It's beyond frustrating to be met with such incompetence and disregard for customer service. My frustration reached its peak when I tried to speak with Mejra Barissa, who initially reached out to me anonymously via text regarding the VIN verification form. Despite the urgency of the matter, Mejra refused to return my calls, opting instead to send selective responses to only a fraction of the questions the law enforcement officer had. As a result, the officer was forced to leave, leaving me stranded and without resolution. Undeterred, I rushed to the local tag office, enduring 45 minutes of traffic, only to be met with further disappointment. Despite my repeated attempts to contact Mercedes Benz of Beaverton, my calls were either transferred to the service department or sent to voicemail, with no answers forthcoming. The post-sales experience at Mercedes Benz of Beaverton has been nothing short of torturous. They have shown a blatant disregard for customer satisfaction, providing nothing but excuses and blow-offs. It's abundantly clear that they couldn't care less about helping me or ensuring that their customers are taken care of. To add insult to injury, my temporary tag is set to expire tomorrow, and yet the dealership seems nonchalant about the situation. I am now faced with the prospect of paying for a car that I cannot legally drive, all because of their incompetence and negligence. My frustration only continues to grow with each passing hour. I am left with no choice but to leave daily reviews until this matter is resolved. It is imperative that others are warned about the appalling treatment they can expect from Mercedes Benz of Beaverton. In conclusion, I strongly advise anyone considering purchasing a car from this dealership to avoid them at all costs. The staff's lack of professionalism and disregard for customer satisfaction is inexcusable. Heads need to roll for this level of incompetence, and I will not rest until justice is served. More
by BiomechDZN
April 14, 2024
Professional sales people that understood my buying needs and made my purchase decision easy, what a great gang of guys….. and made my purchase decision easy, what a great gang of guys….. More
by GIOVANNI.PILU
April 06, 2024
They sold me defective car and now won't respond or do anything about it. It's outrageous anything about it. It's outrageous More
by JULIE_GREENBERG
April 05, 2024
Dealership is great. We specifically made sure to go back to Beaverton - mostly bc we’ve really enjoyed working with Robert. We brought our 2 & 3 year old (which are a lo We specifically made sure to go back to Beaverton - mostly bc we’ve really enjoyed working with Robert. We brought our 2 & 3 year old (which are a lot) and everyone was so kind and accommodating - especially Robert which allowed our crazy family to take shelter in his office. We are very happy with our experience. We are very happy with Robert. And, we absolutely love our car! More
by JILL.WEGLARZ
Employees Worked With
April 04, 2024
Nice Friendly Helpful Fair pricing Trustworthy Good reputation in our community Have many cars for selection Good location reputation in our community Have many cars for selection Good location More
by NINH96
Employees Worked With
March 30, 2024
I drove 4hrs to get this vehicle. As soon as I arrived Jay (Jesus) was quick to ask if I needed help and was quick to get paperwork ready. I trust Jesus and I believe you should too. As soon as I arrived Jay (Jesus) was quick to ask if I needed help and was quick to get paperwork ready. I trust Jesus and I believe you should too. If you get the chance to work with him, I suggest you do. More
by J.Rivera
Employees Worked With
March 13, 2024
Everyone was so helpful and being able to qualify via email and online was great! Ryan was very honest and attentive to our needs, and Mejra was amazing explaining the financial aspects. We're definitely email and online was great! Ryan was very honest and attentive to our needs, and Mejra was amazing explaining the financial aspects. We're definitely going to buy again from mercedes Beaverton. Thank you! More
by United Interior Contractors, LLC
March 06, 2024
One of the best buying experiences I had in a while. Was giving a few options was not pressured in what they wanted. It's about what I wanted and at the end I got a great deal.much better experience at Was giving a few options was not pressured in what they wanted. It's about what I wanted and at the end I got a great deal.much better experience at this Mercedes Benz. More
by Jdkenneth121015
Employees Worked With
Ryan Kritz
February 22, 2024
We ordered car based on previous experience. No true color was available at order time. My wife HATES the color. She calls it Honda white. MBUSA has done a very poor job of providing informatio No true color was available at order time. My wife HATES the color. She calls it Honda white. MBUSA has done a very poor job of providing information to order. We chose the added cost white expecting that it would be similar to the old vehicle. It looks like polar white. More
by TGERLACH42
