Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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Repairs well performed, but dealership has changed in last 2yrs. A surcharge for use of credit card is a customer penalty especially at the high costs the service dept. charges. last 2yrs. A surcharge for use of credit card is a customer penalty especially at the high costs the service dept. charges. More
Very pleased all around. Everyone was very accommodating. and easy to work with. All communications were very good. Everyone was very accommodating. and easy to work with. All communications were very good. More
Service is always prompt and professional. They also were very courteous when I had a medical issue that prevented me from picking up the car on time. They also were very courteous when I had a medical issue that prevented me from picking up the car on time. More
My tire went flat on I 495. Tire pressure dropped from 40 to 28! I was able to pull off the beltway to a shopping center. Wasn’t the best area. Called MB connect, tow truck 2 ho Tire pressure dropped from 40 to 28! I was able to pull off the beltway to a shopping center. Wasn’t the best area. Called MB connect, tow truck 2 hour wait and guys were making me feel uncomfortable in the area. I drove under 50 mph to MB of Arlington and THANK GOD I WAS ABLE TO GET MY TIRE REPAIRED! Called ahead and left my service advisor a vmail and he came out and took care of my tire but also checked the front brakes that I occasionally heard squealing. This was on a Saturday. New tire ordered and installed Monday! THANK YOU ANTONIO!!!!! More
Very accommodating. Worked to address my needs in the sale. Helped me understand purchase/lease options. Worked to address my needs in the sale. Helped me understand purchase/lease options. More