McLarty Daniel Chrysler Dodge Jeep Ram Fiat of Springdale
Springdale, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 451 reviews
Drove from Conway to look at the truck. Had to haggle a little but was worth the trip. Gave me what I needed for my trade and helped me get the truck I wanted. Thanks Andrew! Had to haggle a little but was worth the trip. Gave me what I needed for my trade and helped me get the truck I wanted. Thanks Andrew! More
Buyer beware! Ricky ran a bait and switch scam with the extended warranty on a new TRX I purchased through McLarty Daniel CDJR Springdale. When I reviewed the wa Ricky ran a bait and switch scam with the extended warranty on a new TRX I purchased through McLarty Daniel CDJR Springdale. When I reviewed the warranty paperwork at home, I discovered that Ricky had substituted a warranty with limited coverage designed for used vehicles in the sales contract. The cost, however, was identical to the full new vehicle coverage Ricky told me I was purchasing. When confronted, Ricky and his managers claimed to be unfamiliar with the warranty contract they sold and denied any wrongdoing. They even tried pretending that the contract they gave me covers new vehicle drive trains when it does not. They eventually offered to switch the contract to the coverage I had actually purchased "as a courtesy", but they were also quick to refund my money when I demanded a full refund, probably to avoid further liability since I had recorded the conversations where Ricky lied about the coverage. For anyone who suspects they were scammed by Ricky or this dealer when purchasing "Extreme Wrap" coverage on a new vehicle: look at pages 1, 4 and, 5 of the contract. If you were told you were getting full extended warranty coverage on a new vehicle that includes drive train coverage, and any other option EXCEPT "Supreme Unlimited Wrap" or "Supreme Plus Wrap" is checked, then it is likely that you were also a victim of this fraud. To summarize, you should not do business with Ricky or this dealership because they are not honest. If you do business with them, then make sure you plan ahead to protect yourself like I did: record your conversations and ensure the contracts they give you are exactly what you were sold. More
Called to set a appointment. Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the Confirm with Toby a date. On arrive I was never in the system, and claimed I was set in Bentonville location. Was shocked when I was able to name the person who set the appointment. More
No follow up. They just stopped working on the truck deal. Not a good way to sell a truck. They just stopped working on the truck deal. Not a good way to sell a truck. More
The service manager was courteous and knowledgeable about my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. my vehicle, he took the time with me and told me about everything they were going to do to my vehicle. More
Exceeded expectations for timeliness getting my recall work completed! Great job everyone involved. Thank you. work completed! Great job everyone involved. Thank you. More
Best experience I’ve ever had buying a new car! Not pushy like most dealerships. Not pushy like most dealerships. More
Absolutely the worst customer service I have ever had. Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oi Of any kind of business. Made an appointment for 7:45am on Thursday 11/2/2023. I dropped it off the night before. The appointment was to have the oil changed, tires rotated and a fluid leak looked at. Did not receive an communication from the dealer regarding The vehicle other than a text stating I can text them back if I had any questions. I had to text them back twice with no answer, I had also called them twice , the receptionist at the dealership answered both times and transferred the call back to the service department nobody ever picked it up either time. So at 2 o’clock I went by the dealership to check on the vehicle. Was told that they had to order a part. I asked why nobody had called and told me about it. And basically got no response from the service advisor that was I was dealing with. Very rude!! So I asked if I could take my vehicle and they told me sure, I asked what I owed they said nothing I said I should owe for the oil change and tire rotation. They told me it had not been performed . I took the vehicle to another dealership to have them look at it to change the oil and rotate the tires. They called me back that they told me that I needed a gasket for the fluid leak I had asked them about. Which was not the same thing that the first dealership had told me was wrong with it. Would absolutely not recommend anybody ever take the car to the dealership or purchase anything from them ever More
Very good people to work with. Our salesman, Winston, was very knowledgeable and patient with us as we were going through the decision making process. This is the 2nd vehicle we pu Our salesman, Winston, was very knowledgeable and patient with us as we were going through the decision making process. This is the 2nd vehicle we purchased from MD , and we will go back to MD for our next vehicle purchase. More