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McKinney Buick GMC

Mckinney, TX

Overview
Reviews
Vehicles
4.2
654 Reviews
Call Dealership (469) 804-2338

3950 S Central Expy

Mckinney, TX

75069

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Showing 654 reviews

June 01, 2024

Best dealership around! Mike and his team was the BEST! Stellar Dealership! ASK FOR MIKE! More

by bfleck19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Palacios
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Helpful
May 30, 2024

GMC McKinney was an amazing experience from start to finish. William, Travis, Jason and Luke provided first-class customer service while maintaining professionalism through the negotiation process. Th More

by tntmckenney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William, Travis, Luke and Jason
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May 30, 2024 -

tntmckenney responded

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Helpful
May 27, 2024

Friendly, and courtious. I believe have too many Chiefs that want to have their hands in the pie. More

by Bantzball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Malcolm, Quinsey
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May 29, 2024 -

McKinney Buick GMC responded

Thank you for your review! We're glad to hear that you found the staff at McKinney Buick GMC to be friendly and courteous. We appreciate your feedback regarding the organizational structure, and we'll take it into consideration to ensure smoother operations in the future. Our goal is to provide a seamless experience for our customers, and we'll work on optimizing our processes to better serve you. If you have any further concerns or suggestions, please feel free to reach out. We appreciate your feedback and hope to exceed your expectations in the future!

Helpful
May 26, 2024

Excellent, efficient, professional and no nonsense…By far the Best buying experience I have ever had More

by steve.b.namy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majesty, Jason
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May 29, 2024 -

McKinney Buick GMC responded

Thank you for your review! We're thrilled to hear that you had an excellent, efficient, and professional experience at McKinney Buick GMC. Providing a no-nonsense approach to car buying and delivering the best experience possible for our customers is what we strive for. We're delighted that we could meet your expectations and provide you with the best buying experience you've ever had. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 25, 2024

Very kind people they I could not have been any happier with this result , I thank everyone for such amazing support in buying my car. More

by smckinney424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Majesta she ROCKS
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May 29, 2024 -

McKinney Buick GMC responded

Thank you for your review! We're thrilled to hear that you had a positive experience at McKinney Buick GMC and that our team's kindness made a difference for you. Providing amazing support and ensuring customer satisfaction are our top priorities, and we're delighted that we could help you find your car. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Helpful
May 07, 2024

Great service by management, the sales team and the service team. They communicate very well through each step of the process. More

by RobH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Majesta
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May 09, 2024 -

McKinney Buick GMC responded

Thank you for the fantastic review! We're so happy to hear that you had a positive experience at every step of the process, from management to sales to service. Clear communication is incredibly important to us, and we're thrilled that our team excelled in keeping you informed. Thanks again for choosing us!

Helpful
May 01, 2024

Scam advertised Car as Certified Preowned - Offered additional warranty to augment CPO - I declined - then they conveniently did not register the CPO with GMC Global warranty. Avoid this dealership More

by Tom Horn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gordon
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May 06, 2024 -

McKinney Buick GMC responded

Thank you for your candid review regarding your recent experience. We sincerely apologize that the advertised Certified Pre-Owned (CPO) vehicle and warranty process fell short of your expectations. We would appreciate the opportunity to discuss your experience in more detail and regain your trust. Our General Manager, David Kelley, would like to connect with you directly to apologize and answer any questions you may have. David can be reached at Dkelley@mckinneybuickgmc.com. Thank you again for bringing this matter to our attention. We look forward to hearing from you and working to regain your confidence.

Helpful
April 18, 2024

My only contact with McKinney Buick GMC is Brad Reed and he is great! I live 20+ miles from the dealership but will not be taking my Yukon anywhere else based on the way Brad has taken care of me. We More

by rgater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Reed
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Apr 22, 2024 -

McKinney Buick GMC responded

Thank you so much for your kind words about Brad Reed! We're thrilled to hear that he provided such exceptional service and went above and beyond to take care of your Yukon. It means a lot to us that you trust Brad and the McKinney Buick GMC service department, even though there's a closer dealership to you. We appreciate your business and look forward to serving you again in the future. Please don't hesitate to reach out to Brad directly if you ever have any questions or concerns.

Helpful
April 17, 2024

I had to go to this location for service of my suburban. Joshua was helpful and professional and got my vehicle taken care of quickly. I will definitely be back. More

by Mike217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Moreno
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Apr 18, 2024 -

McKinney Buick GMC responded

Thank you for the kind words! We're happy to hear your Suburban service went smoothly. Joshua's dedication to helpfulness and professionalism is exactly what we strive for at McKinney Buick GMC. We'll be sure to pass on your praise! Knowing your experience made you want to return is the best compliment we can get. We look forward to seeing you again for your next service needs.

Helpful
April 16, 2024

Great experience all around. Service department as lived up to expectations . We have never had any issues. Sam is the man More

by Lamonlindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 18, 2024 -

McKinney Buick GMC responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your experience with our service department met your expectations, and that you've consistently had positive interactions. We'll be sure to pass your kind words on to the entire service team. We're especially glad to hear that Sam provided such exceptional service. Thanks again for choosing us!

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