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6 Reviews of Mazda of Wooster - Service Center
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June 25, 2019
Great Service Again!! I bought a car about 10 months ago. Did my 1st oil change somewhere else. I wanted to bring it to Mazda of Wooster though for the 2nd one because they I bought a car about 10 months ago. Did my 1st oil change somewhere else. I wanted to bring it to Mazda of Wooster though for the 2nd one because they go over your car with a fine tooth comb and will tell you if something is wrong. Ended up having problems with the tie rods. They fixed them and my car handles great now. What a difference. And they gave me a brand new car as a loaner for 3 days at no charge. Just can't say enough nice stuff about this dealership. Melanie in service is AWESOME!! More
by Pammic37
Employees Worked With
Helpful January 12, 2018
Mazda of Wooster is awesome. I have purchased 2 new Mazda’s from Ray and get all my service done there too! They are awesome. Dane & Melanie in service always take great care of m I have purchased 2 new Mazda’s from Ray and get all my service done there too! They are awesome. Dane & Melanie in service always take great care of me with my service needs. I highly recommend Mazda of Wooster. More
by Mags
September 18, 2017
VERY DISAPPOINTED I purchased a Benz from them a year ago ... I have the Concierge service package because it seemed like a good deal at the time. However, hindsight . I purchased a Benz from them a year ago ... I have the Concierge service package because it seemed like a good deal at the time. However, hindsight ... it takes a half tank of premium gas for them to pick up & return the car, the carpet inside was FILTHY from the shoes of the driver, and it took an ENTIRE DAY because the "70k service light was on" - but they just checked everything & changed the oil AGAIN. Never mind that I'd just had it changed 2k miles back ... absolutely ridiculous. Then $50 to look at a door handle, to get a price of $550 to fix! really? Waste of a day. Now I'm trying to trade it in because I don't want to deal with them anymore, and I can't get anyone to help me get out of my "extended warranty" that I purchased separately & should be able to get some of my money back. I've called and emailed, they even gave me a third party to call on my own, wrong number too! Very disappointed. More
by Amanda Miller
Employees Worked With
Dan Jacobs
August 19, 2017
Excellent This dealership really worked with me with my trade in and what I could pay for my payment monthly. I'm still getting use to the bigger car feel but s This dealership really worked with me with my trade in and what I could pay for my payment monthly. I'm still getting use to the bigger car feel but so far I do love it. I went in to get my car serviced and came out with a new 2017 Mazda 3 Touring! More
by Stahl2010
Employees Worked With
Ray Stewart
January 24, 2017
Service Dept. I have always had good service but Melanie in the service department went out of her way to help me yesterday. She is always pleasant and easy to talk I have always had good service but Melanie in the service department went out of her way to help me yesterday. She is always pleasant and easy to talk to. Definitely one of the reasons I will continue to go back. More
by JMarsh
Employees Worked With
Other Employees :
Jordan in the service department was also a big help yesterday.
February 21, 2016
Fantastic First Impression! I visited Mazda of Wooster a few weeks ago. I had never been there before and walked into the showroom. I was received like a presidential candidate I visited Mazda of Wooster a few weeks ago. I had never been there before and walked into the showroom. I was received like a presidential candidate and was walked to the service department. There, I met 'Erin' the Service Director and she answered my questions and even gave me a tour of the Service and Parts Departments! Upon my exit, I was introduced to the owners who, I may add, were very professional and receptive to this being my first visit. I was given an extended tour of the beautiful showroom and presented with refreshments! What a great first impression! This is certainly the type of dealership I want to do business with! More
by Ianf
Employees Worked With
Erin, Erin Duke
