Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mazda of New Rochelle - Service Center

New Rochelle, NY

4.7
122 Reviews
Call Service Center (914) 826-8100

122 Reviews of Mazda of New Rochelle - Service Center

Sort by
June 01, 2024

Amanda leads an amazing service team and is always eager to help. One of the many things I appreciate about Amanda is how she explains why a repair is needed, as well as the tradeoffs. In the my most recent More

by Paul Quintero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Tegan
Report | Print
Helpful
May 29, 2024

Keep up the good work it’s a pleasure coming there especially especially when Amanda Tegan is there. She is awesome.!!! More

by Petercanoli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AMANDA TEGAN
Report | Print
May 30, 2024 -

Mazda of New Rochelle responded

Hi Peter, Thank you for your kind words! We're delighted to hear that you had a pleasurable experience with us, especially when Amanda Tegan is around. We appreciate your feedback and will continue to strive for excellence. If you need anything else, feel free to reach out.

Helpful
May 26, 2024

Mazda of New Rochelle offers stellar customer service and high quality with reasonable pricing for car service. More

by vpaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Tavarez
Report | Print
May 27, 2024 -

Mazda of New Rochelle responded

HI, Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our customer service and car service quality. Providing value to our customers is our priority, and we're glad you appreciate it. If you need anything else, feel free to reach out.

Helpful
May 23, 2024

Great service with a smile! Amanda is a gem. Very comfortable waiting room. Truly superior. More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
May 24, 2024 -

Mazda of New Rochelle responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience at Mazda of New Rochelle and that Amanda provided you with excellent service. We strive to make our customers feel comfortable, and we're glad you found our waiting room to your liking. If you ever need anything else, don't hesitate to reach out.

Helpful
May 19, 2024

I am very pleased by the outstanding service I recieved. I would certainly recommend to everyone. More

by Kevin Lindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily M
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Mazda of New Rochelle responded

Hi Kevin, Thank you for your kind words! We're delighted to hear that you received outstanding service at Mazda of New Rochelle. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out.

Helpful
May 01, 2024

Excelente work lot of respect and discipline I recommend this dealer 100/ percent new place is fantastic ty More

by flechaveloz11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crist from service department
Report | Print
May 02, 2024 -

Mazda of New Rochelle responded

Hi! We're thrilled to hear that you had an excellent experience with us! We appreciate your kind words about our dealership. If you need anything else or have any questions, feel free to reach out.

Helpful
March 08, 2024

The service department personnel are pleasant, professional, polite and honest. My service experience was seamless. I was in and out in a very reasonable amount of time. . More

by 09.index.diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda, Charles
Report | Print
Mar 09, 2024 -

Mazda of New Rochelle responded

We're thrilled to hear about your positive service experience at Mazda of New Rochelle! Our team takes pride in providing pleasant, professional, and honest service to all our customers. It's great to know that your visit was seamless and efficient. If you have any further questions or need assistance in the future, feel free to reach out.

Helpful
February 29, 2024

The service was great, didn’t have to wait too long for my car to be serviced. Ms. Amanda was patient and helpful with teaching me how to use some features in my car. More

by Carmen Waldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Mazda of New Rochelle responded

We're thrilled to hear about your positive experience at Mazda of New Rochelle! Thank you for recognizing Ms. Amanda's patience and helpfulness. If you have any more questions or need assistance in the future, feel free to reach out.

Helpful
February 13, 2024

As l have been saying this is my favorite dealership, They never turn you away, and they always get the job done. Make sure you are satisfied before you leave the facility.. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Tegan
Report | Print
Feb 13, 2024 -

Mazda of New Rochelle responded

Thank you for your loyalty and kind words! We're thrilled to be your favorite dealership and appreciate your trust in us. Ensuring your satisfaction is our priority, and we're committed to getting the job done right. We look forward to serving you again at Mazda of New Rochelle!

Helpful
February 01, 2024

Terrible service, don’t respond to phone calls and my car sat for 5 days in service while they tried to charge me for repairs to the “pre-certified” car I bought 4 months ago They promised me new mats whe More

by MDan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Lopez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Cunningham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Anagnostopoulos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Mazda of New Rochelle responded

We're truly sorry to hear about your experience, and we apologize for any inconvenience caused. This does not reflect the level of service we aim to provide to our customers at Mazda of New Rochelle. Please know that we take your feedback seriously and will address these issues internally to ensure they are resolved. If there's anything we can do to rectify the situation or if you have any further concerns, please don't hesitate to reach out to our Service Manager at (914) 826-8100. Your satisfaction is important to us, and we appreciate your continued support.

Helpful
1
2
...
13