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Marlow Motor Company Chrysler Dodge Jeep Ram

Front Royal, VA

4.8
214 Reviews
Call Dealership (540) 305-3099

707 N Commerce Ave

Front Royal, VA

22630

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214 Reviews of Marlow Motor Company Chrysler Dodge Jeep Ram

December 19, 2023

Herb and your service department is outstanding I called there tell him I need to get my car in. I save my first name and he knows exactly who I am and gets me set up for when I want to be set up. More

by JOHNSON20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser
Report | Print
Dec 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

So glad that we were able to provide you with exceptional service! We are so glad to be on a first AND last name basis!

Helpful
December 09, 2023

It's awesome and good people working for you. I go there all the time for my services More

by Cornelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Kayla Fadeley, Scott Renaud
Report | Print
Dec 11, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

We are so glad we are your go-to Cornelia! Hope to see you again here at Marlow Motors!

Helpful
November 27, 2023

Great service on time and great Job completing all services requested and courteous in a timely manner thanks More

by Ctc49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Fadeley
Report | Print
Nov 27, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a great experience with our service team at Marlow Motor Company. Your satisfaction is our top priority, and we're thrilled to know that we could deliver timely and courteous service. We appreciate your trust in us and look forward to serving you again with the same dedication!

Helpful
November 25, 2023

Great car buying experience! ! Amazing staff, overall easy buying experience! Competitive financing interest rates found. More

by Amanda07152019
Recommend Dealer
Yes
Employees Worked With
Artrell Hairston, Artrell Hairston
Report | Print
Nov 27, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you so much for the fantastic review Amanda! We're thrilled to hear you had an amazing car-buying experience with us. Our team at Marlow Motor Company is dedicated to making the process easy and enjoyable. Here's to many miles of smiles in your new ride!

Helpful
November 25, 2023

Easy, efficient. People are kind and passionate. I have a great experience every time I go there. More

by younggm3
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Herb Houser
Report | Print
Nov 27, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you so much for your fantastic review! We're thrilled to hear that your experiences with us have been easy, efficient, and filled with kindness. Our team's passion for providing exceptional service shines through, and we can't wait to welcome you back for more great times at Marlow Motor Company!

Helpful
November 22, 2023

Was reasonable but long then necessary wait from my perception. Will come again for when I need service. More

by Hobbhs
Recommend Dealer
Yes
Employees Worked With
Chris Price, Chris Price
Report | Print
Nov 27, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for choosing Marlow Motor Company, and we appreciate your feedback! We understand the importance of your time and are constantly working to improve our processes for a more efficient experience. We look forward to welcoming you back, ensuring your future visits are as smooth and enjoyable as a scenic drive in one of our top-notch vehicles.

Helpful
November 21, 2023

I bought an oil package for my last truck. I bought a new truck to find out that the oil changes do not transfer and I lost the money that I paid. When I asked if they can just apply to my new More

by pimentel71
Recommend Dealer
No
Employees Worked With
Chris Price, Chris Price
Report | Print
Nov 30, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for sharing your recent experiences with us. I want to sincerely apologize for the inconveniences you've encountered, both regarding the oil package and the check engine light concern on your new truck. I understand the frustration with the oil package not transferring, and I'm sorry for any confusion or miscommunication on our part. Regarding the check engine light, I apologize for the inconvenience caused by the update and the subsequent delay in resolving the issue with the missing particulate matter sensor. Your feedback is essential, and we take it seriously. I've shared your concerns with our service team, and we'll be reviewing our processes to prevent similar situations in the future. If there's anything more you'd like to discuss or if you have additional details to share, please reach out to our customer service department. We value your business and want to make sure we address your concerns to your satisfaction.

Helpful
November 21, 2023

Everything went really good I had to travel over 4 hours to dealership and they had everything all set for me More

by smallmouthwarrior
Recommend Dealer
Yes
Employees Worked With
Erick
Report | Print
Nov 27, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thanks a million for the stellar review! We're thrilled to hear your journey to Marlow Motor Company was worth the miles. Our team is committed to delivering top-notch service, no matter the distance. Safe travels, and we look forward to welcoming you back for all your automotive adventures!

Helpful
November 20, 2023

Good. I have always been happy with the service I have received at Marlow Motors More

by SCOTTYLWILLIAMS
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Herb Houser
Report | Print
Nov 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you've always been happy with the service at Marlow Motor Company, Scott. Your satisfaction is our top priority, and we look forward to delivering more smiles and exceptional service in the road ahead!

Helpful
November 19, 2023

I like the staff and how honest they are with me about my jeep. Thank you. More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price
Report | Print
Nov 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you so much for the fantastic review Bonnie! We're delighted to hear you appreciate our honest approach and the dedication of our staff at Marlow Motor Company. Your trust means the world to us, and we're always here to keep your Jeep running smoothly with a touch of honesty and a dash of professionalism!

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