Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
I would buy there again Good price, great vehicle! Had a few hiccups on timing along the way, but all and all I feel like I was taken care of! Thanks again to Stella, you rea Good price, great vehicle! Had a few hiccups on timing along the way, but all and all I feel like I was taken care of! Thanks again to Stella, you really made the experience personal. More
Best dealership I've ever been too. Jocelyn was the nicest person to work with. Service was fast and efficient. Everyone was really friendly. No problems at all. Overall great experience Jocelyn was the nicest person to work with. Service was fast and efficient. Everyone was really friendly. No problems at all. Overall great experience for buying my first car. More
Everybody won. I started out by shopping my diesel truck as a trade in for a newer Chrysler 300. The truck wasn't a good fit anymore. By the time everything was said I started out by shopping my diesel truck as a trade in for a newer Chrysler 300. The truck wasn't a good fit anymore. By the time everything was said and done I had traded in both my truck and my wifes Rav4 for more money than I was expecting. Then bought 2 new vehicles from Ron Harris. The reason I bought 2 was because once I realized what kind of guy Ron was I immediately realized he was someone to be trusted. Therefore I wanted to maximize the opportunity. So Ron and I went back and forth for a bit with various questions and answers. He was awesome to deal with the whole way through. By the end of it I owed much less than I could have hoped for given the fact that I had 2 new cars. I'm sure the other sales guys are great but Ron's the only guy I would buy a used car from going forward. He strikes me as the kind of guy that wouldn't work somewhere if he didn't agree with the way they do business. So to me Ron Harris is the referral for Mark Wilson's Used Cars. Awesome guy, will definitely be going back to him with both cars the next time. More
Excellent Service The whole process of buying a new car with this dealership was wonderful! Great customer service and a smooth process all together.Rick is fantastic a The whole process of buying a new car with this dealership was wonderful! Great customer service and a smooth process all together.Rick is fantastic and really understood what we wanted and needed in a new car. Highly recommend Rick, great for the company!Thank you for everything :) Nicole in Finance was terrific! Friendly and really went the extra mile to answer all questions, She is a total star!!! Thank you for everything:) Amber More
Amazing service! Shari went above and beyond to get me the best rate possible from the bank! I appreciate all she did in getting me into my new Nissan Rouge. Thank you Shari went above and beyond to get me the best rate possible from the bank! I appreciate all she did in getting me into my new Nissan Rouge. Thank you so much Shari. I will definitely be sharing my Mark Wilson's experience with friends and family. Great service! 👍 More
Great experience! Jocelyn was fantastic - no pressure. Just showed us all the vehicles we asked about and made some good suggestions. Very patient with dragging a two y Jocelyn was fantastic - no pressure. Just showed us all the vehicles we asked about and made some good suggestions. Very patient with dragging a two year old grandson around who had to 'drive' all the vehicles. Would highly recommend her to anyone looking for a no stress car shopping experience. We we in multiple times while we shopped elsewhere and online. In the end the good price and service helped us decide on our purchase with Jocelyn. More
Our new to us car shopping We were received with open, patient arms once again. Gus was extremely helpful in finding what we needed. The reason why this is our third purchase fr We were received with open, patient arms once again. Gus was extremely helpful in finding what we needed. The reason why this is our third purchase from Mark Wilson's and will not be our last. Highly suggest anyone to drop by to check their inventory of quality vehicles. More
Makes car buying fun and stress free I had a car accident and my car was totaled. I came here and test drove a couple cars. Rod was fantastic to deal with from the test drive to the fina I had a car accident and my car was totaled. I came here and test drove a couple cars. Rod was fantastic to deal with from the test drive to the final sale of my car. He always had a smile on his face and went over and above to make sure I was happy. NO pressure sales and very knowledgeable. Financing team made the purchase easy and no hassles whatsoever. Bit of a hiccup with the nav system not working but they made sure I was put in touch with a local dealer who will be making the repair at no cost to me. I would recommend buying a car from Rod at Wilson's. More
Poor customer experience Took 20 minutes before I could talk to someone about buying a vehicle. Usually the dealers can't wait to jump down your throat at other places. So rig Took 20 minutes before I could talk to someone about buying a vehicle. Usually the dealers can't wait to jump down your throat at other places. So right away, it started off bad. My dealer just let me ask what I wanted, and pretty much drive the relationship, which was fine. I was able to take it home - I live close, and show my wife. I bought it later that day. Completing all the paperwork to start the purchase seem like it took a long time. Maybe after being there for four hours, my perception was off. I then talked to the finance person. He accidentally took both my current vehicle's and my trailer's ownership, tore the trailer ownership and gave it back to me. I didn't notice, and neither did he. When I tried to sell my current car a few days later, I couldn't. I had to buy a new ownership to complete that transaction. I also tried to get my vehicle complete date moved up a day or two, but they wouldn't budge, even though I didn't ask for any extras. When I finally picked up my vehicle, I was given a folder, which had my previous vehicle ownership! Even though I had called and asked where it was, they said they didn't know. The very next day, on my way to work in traffic, the breaks were squeaking horribly. I suspected they were not releasing fully, maybe caused by the parking brake not working well. I took it in a few days later. They said they didn't find anything wrong! Fortunately, their taking it apart and reassembling seemed to have fixed the issue. Hopefully permanently. I feel this should have been something that could have been found, had they done a proper inspection of all systems. I'm putting this down as a "would recommend", but not without clearly explaining my experience. More
Well done Rick! Rick was wonderful in helping my husband and I purchase our new vehicle. He always greeted us with a lovely smile and answered all of our questions. Rick was wonderful in helping my husband and I purchase our new vehicle. He always greeted us with a lovely smile and answered all of our questions. Bravo Rick, keep up the great work! More