Mark Wilson's Better Used Cars
Guelph, ON
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1,836 Reviews of Mark Wilson's Better Used Cars
Overall good, small details were frustrating The car is good. Everyone we dealt with was friendly. It felt like we waited a long time for certain things. We were left alone for over 30 min betwee The car is good. Everyone we dealt with was friendly. It felt like we waited a long time for certain things. We were left alone for over 30 min between finishing with sales and being taken to finance. We ordered snow tires and rims, when we called the day before picking up the car to confirm that the snows would be on the car when we picked it up- that's when we were told that the rims were back-ordered until January. I wish someone had taken the time to call us sooner than the day before pick up. Also- most other dealerships new and used offer a full tank of gas when you pick up the car- and your dealership must not- but we had less than half a tank when we picked it up- would have been a nice surprise for it to be full. More
Easiest Purchase ever! Fastest too! Everyone was very friendly, knowledgeable and professional. They only showed me cars that fit my criteria, gave me a fair value for my Fastest too! Everyone was very friendly, knowledgeable and professional. They only showed me cars that fit my criteria, gave me a fair value for my trade in and the entire process was super easy. Thank you Mark Wilson’s!!! More
Very helpful This was my second time buying a car here. They were very helpful, made good suggestions, weren't pushy at all. They were very straightforward about e This was my second time buying a car here. They were very helpful, made good suggestions, weren't pushy at all. They were very straightforward about everything. More
Excellent customer service! I was most definitely happy with my experience at Mark Wilson's. Excellent customer service!. A big thank you goes out to Alexa Zaiser she was amazing I was most definitely happy with my experience at Mark Wilson's. Excellent customer service!. A big thank you goes out to Alexa Zaiser she was amazing and worked very hard to get me a car that was best suited and pulled of everything that i had asked for with little time given. I would most definitely recommend this dealership to other people and leave my experience with a 5 star rating!. THANK YOU More
2016 cruze Was in a rush to buy a vehicle as I wrote my car off in an accident. Went in there knowing I wanted to buy a Chevy Cruze 2016 with low km and picked t Was in a rush to buy a vehicle as I wrote my car off in an accident. Went in there knowing I wanted to buy a Chevy Cruze 2016 with low km and picked the car out before test driving it. I dealt with David Miller and he was an easy going guy with no pressure to buy anything I didn’t need, he answered any and all questions professionally and extremely friendly. He was really pleasant to deal with. Everything was set up for me by him and Shari/Stella in financing and they returned any calls or emails quickly. Only thing that I thought was cheap is that they didn’t fill the tank up with gas , considering it’s a small compact car why wouldnt you deliver vehicles to your customers with a full tank as it seems like common practice but they do throw in a free 3 month subscription to Sirius radio (which I love) so I didn’t really care or say anything. i bought winter tires which came installed on the car and bought Gap insurance, I did notice a tire/rim package on there when I asked I was told it’s included and standard on all deals and it wasn’t anything extra, wasn’t until I got home that i read the bill properly and it was an extra cost of over $200 added to my final bill even though I told them I only wanted Gap insurance and winter tire package lol so I was lied to my face and had added extra costs put on my final bill very sneakily by the financing ladies. I really enjoyed my buying experience with David Miller, the other stuff well, it’s a used car dealership what do you expect More
Awesome Walked in no idea how to get a car and they took care of everything and explained every step of the way. Super friendly staff willing to work with you Walked in no idea how to get a car and they took care of everything and explained every step of the way. Super friendly staff willing to work with you even if you’re difficult by nature as I am! Go above and beyond in all departments, financing was made a piece of cake and they even touched up the paint on my car before I picked it up! shout out to Ron and Nicole for doing all the work hope to see ya for another car in a while! More
Great Service Very helpful during and after purchase; great customer service fixed all issues, Friendly service. Would totally recommend this place. explain every Very helpful during and after purchase; great customer service fixed all issues, Friendly service. Would totally recommend this place. explain everything in great detail. Great job More
6 Time Buyer In the past 15 years we have purchased 6 vehicles all with no disappointment. $200.00 discount for a returning customer is a little chinsey. Rod Sider In the past 15 years we have purchased 6 vehicles all with no disappointment. $200.00 discount for a returning customer is a little chinsey. Rod Sider is top notch to deal with. Rod listens to your needs and concerns. More
Excellent We can highly recommend Rick. There was no pressure,he explained everything . A big thank you for the manual and the petrol to get home, merry Christm We can highly recommend Rick. There was no pressure,he explained everything . A big thank you for the manual and the petrol to get home, merry Christmas all. More
Honest team providing good service Mark Wilson’s is very busy because they move cars. Gus and Beverlee made my purchase of 2017 Camry painless. Gus even delivered a paint stick to my ho Mark Wilson’s is very busy because they move cars. Gus and Beverlee made my purchase of 2017 Camry painless. Gus even delivered a paint stick to my home. Gus solved all my concerns in a forthright manner. Want to thank Beverlee she was very helpful too. More