Mark Wilson's Better Used Cars
Guelph, ON
1,835 Reviews of Mark Wilson's Better Used Cars
Great service! Very kind and informative staff. Plenty of well priced vehicles to choose from. Friendless staff and very knowledgeable about the vehicles on the lot. Very kind and informative staff. Plenty of well priced vehicles to choose from. Friendless staff and very knowledgeable about the vehicles on the lot. Thanks More
Helpful Came in with tire issues, they quickly diagnosed the problem and fixed it cheaply without hassle. Awesome service, quality work, will be coming back w Came in with tire issues, they quickly diagnosed the problem and fixed it cheaply without hassle. Awesome service, quality work, will be coming back when I need routine service done. More
Unexpected Surprisw Since i had just completed my bancruptcy, i was not expecting much. I had asked about a vehicle to see what they could do to help me out. Having reall Since i had just completed my bancruptcy, i was not expecting much. I had asked about a vehicle to see what they could do to help me out. Having really good income and some Stupendous negotiating by Alexa. I was not only able to get financing, but was allowed to finance the entire vehicle loan. Alexa had been a ray of sunshine as the past few years have been a struggle. Her great attitude, positive thinking and hard work, got me in the vehicle i wanted. Thank you so much!!! More
Awesome experience! Visiting Mark Wilson’s last month was a totally different and eye-opening experience. The total adventure was almost polar-opposite to past endeavo Visiting Mark Wilson’s last month was a totally different and eye-opening experience. The total adventure was almost polar-opposite to past endeavours in searching out used vehicles. There is no doubt through the years you have developed a business approach that is leaps and bounds ahead of competitors. Your attention to detail in providing perspective purchasers with a no-pressure, personable and professional staff to investigate your huge inventory and narrow it down to what the customer really wants -- leads to a very positive experience/outcome. Kudos to your representatives. Starting with staff at your reception area, Mike our very informative sales representative, Stu who was assigned to sealing the financial part of the deal and Lauren who completed everything when we took delivery – please pass on our comments to these individuals. We have already mentioned our experience to family and friends. We feel that you should be the first place to visit if someone is searching for a quality “better used car”. Ken and Stella Jones Ken and Stella Owen Sound More
Oil change Very happy had a part that needed fixed and they changed it no problem and service took less time then they said when we brought it in ! Very happy had a part that needed fixed and they changed it no problem and service took less time then they said when we brought it in ! More
Detailed Purchased my car with a few dents and now the dents are gone. Bev tried several times to book me in but I could not get to the dealership until Tuesd Purchased my car with a few dents and now the dents are gone. Bev tried several times to book me in but I could not get to the dealership until Tuesday. More
Professional, no pressure environment Mike ("Anderson") helped us look for the best fit car my son needed with all honesty and professionalism. I didn't feel pressured and was assisted wel Mike ("Anderson") helped us look for the best fit car my son needed with all honesty and professionalism. I didn't feel pressured and was assisted well from selection to purchase. Would definitely recommend him to friends and family! More
Could have more info on body shop location. I came in for a paint/rust inspection . I do have rust spots on my tailgate . They said I would have to go to their body shop . They gave me an addres I came in for a paint/rust inspection . I do have rust spots on my tailgate . They said I would have to go to their body shop . They gave me an address . I asked for directions to get there . They were both unsure as to where it is . I would have thought since Wilson's deal with this shop that they would know where it is located . The one guys said "he drives to work and home and that's all he knows". So I had to GPS it there . I don't live in the area , so this info would have been helpful . More
Well bought my suv less then a year ago have to have service Well i bought a suv from then and have not had it a year and already having problems and i was supposed to have full coverage but apperently the issue Well i bought a suv from then and have not had it a year and already having problems and i was supposed to have full coverage but apperently the issue with my car is not coverd. And then cant even explain the problem more clearly id wish i would have shopped around more More
Helped as best as they could They typically try their best to help without gouging you for services. I bought a warrenty from them when I bought my car that I thought covered ever They typically try their best to help without gouging you for services. I bought a warrenty from them when I bought my car that I thought covered everything but it didn't. So when I get repairs from them they help be as best as they can which is always appreciated. Finance manager is good as well because he took the time to review my warrenty so I knew what it covered for next Time More